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Rank
4th
Out of 43

Hawaii Naniloa Hotel

Average Price: $102  
 
Hotel Class:
93 Banyan Drive
Hilo, 96720 View map  
2-Star Hotel Rank: 2 of 3
Average review rating: 2.66
OpinionWell Value Index: 8
Traveler reviews analyzed: YahooTravel (34) , MyTravelGuide (13) , Expedia (51) , TripAdvisor (145)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 28 comments. 
The following words were used in comments with Helpful:
breakfast (2)   buffet (2)   desk (5)   extremely (3)   friendly (5)   great (2)   hotel (2)   need (3)   not (4)   plus (2)   public (2)   room (7)   service (2)   staff (13)   toilets (2)    
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1. Dale at the front desk is extremely helpful, and all the staff I have encountered had the aloha spirit.
"nowhere near as bad as some have said " Read full review on TripAdvisor   5/19/2012 Vote      
2. Very clean rooms, and extremely helpful staff.
"Excellent value! " Read full review on TripAdvisor   5/2/2012 Vote      
3. I got locked out of the room once and the guy at the front desk did not even try to help me get back in my room until I asked him how I can get back in, then he called the security.
"Unexpected things... " Read full review on TripAdvisor   4/11/2012 Vote      
4. The staff was very friendly and willing to help.
"Good base to explore Big Island " Read full review on TripAdvisor   1/18/2012 Vote      
5. Dale at reception was so helpful with recommended itinerary and we followed all of her suggestions for a great 4 days.
"Once happening resort a faded but proud tourist standard hotel " Read full review on TripAdvisor   8/17/2011 Vote      
6. This needs major help.
"Oh my how stark, can you get? " Read full review on TripAdvisor   7/11/2011 Vote      
7. Check in was fast and the front desk staff was courteous and helped to make the check in as speedy as possible.
"Served its purpose " Read full review on TripAdvisor   6/28/2011 Vote      
8. bottom line is while it may be a little lacking in service and public amenity the staff was very helpful and the rooms were great.
"best kept secret on the big island " Read full review on TripAdvisor   1/1/2011 Vote      
9. The staff was very responsive, and incredibly helpful.
"Great Hilo get-away " Read full review on Expedia   2/8/2010 Vote      
10. They could have told me I was out of luck since the date had passed, but the two women I spoke with couln't have been nicer or more helpful.
"What a view! " Read full review on Expedia   1/7/2010 Vote      
   
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