Crowne Plaza Times Square Manhattan, New York City, Generous

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Rank

84th

Out of 676

Crowne Plaza Times Square Manhattan	Average Price: $439 Check Rates

Hotel Class:

1605 BROADWAY Manhattan

New York City, 10019 View map

4-Star Hotel Rank: 33 of 106
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (56) , MyTravelGuide (941) , Expedia (89) , TripAdvisor (1208) , BedBugRegistry (6)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (27) awesome (46) beautiful (59) best (182) better (198) big (137) brilliant (54) cares (56) cheaper (28) clean (564) comfortable (339) comfy (52) convenient (56) cool (30) courteous (35) decent (46) efficient (48) excellent (241) exceptional (57) fabulous (36) fantastic (140) fast (38) free (215) fresh (38) friendly (381) fun (27) generous (28) good (681) great (983) happy (66) helpful (436) huge (80) liked (289) love (188) new (497) nice (529) outstanding (30) perfect (186) pleasant (75) pleased (30) plenty (75) positive (39) professional (31) quiet (125) reasonable (82) reasonably (28) spacious (119) spotless (28) welcoming (53) wonderful (125)

Generous

Appears in 54 comments.

The following words were used in comments with Generous:
area (3) bed (6) clean (5) comfortable (4) friendly (5) good (3) helpful (4) hotel (27) liked (5) management (6) new (4) nice (3) not (6) reviews (5) room (18) service (6) size (4) staff (16) water (4) worn (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. generally New York is an exciting place to be.

"Very Good Hotel in an Excellent Location " Read full review on TripAdvisor 5/9/2012 Vote

2. The worst thing was the attitude of the reception staff - generally rude.

"Great rooms , great location " Read full review on TripAdvisor 5/7/2012 Vote

3. In general, hotel staff were friendly and service was professional and pleasant.

"Hotel Food Enhanced the Experience " Read full review on TripAdvisor 4/21/2012 Vote

4. The breakfast was underwhelming and the hotel in general was underwhelming - but expensive.

"Average at best " Read full review on TripAdvisor 4/19/2012 Vote

5. Even when asking for simple things like directions from staff we were given conflicting information and even wrong directions from staff who were generally disinterested.

"Poor compared to other CPs " Read full review on TripAdvisor 3/31/2012 Vote

6. I asked for a late check out tomorrow something I don't generally use but I thought as a plat you got this as part of the package, nope the guy on the club desk tells me it's subject to availability and I should come back in the morning, asked why he couldn't commit to this at 5.

"Disappointed - Subject to availability! " Read full review on TripAdvisor 3/26/2012 Vote

7. Finally, a few days after my stay I received a generic email that hotels send out asking for feedback, which I provided explaining all the issues.

"Great location but very disappointing customer service " Read full review on TripAdvisor 3/10/2012 Vote

8. I did find a lot of the staff in the hotel to have this manner in general- even the concierge where miserable when asking for restaurant recommendations.

"Great Hotel & Location- Average Staff!! " Read full review on TripAdvisor 2/28/2012 Vote

9. I had stayed at the Crowne several years earlier, so when I found I could book a room with them at a reasonable rate, I felt relief that i would be staying somewhere that I knew would actually offer a decent stay, a bit generic for my liking, but still decent.

"Last minute emergency business trip turned into relaxation and serenity. " Read full review on TripAdvisor 2/2/2012 Vote

10. The staff were courteous and generally helpful - but truth be told we didn't need much from them.

"Well located hotel for Manhattan visit that's nice to get back to after a long day " Read full review on TripAdvisor 1/30/2012 Vote