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OpinionWell
Rank
84th
Out of 676

Crowne Plaza Times Square Manhattan

Average Price: $439  
 
Hotel Class:
1605 BROADWAY Manhattan
New York City, 10019 View map  
4-Star Hotel Rank: 33 of 106
Average review rating: 4.29
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (89) , MyTravelGuide (941) , TripAdvisor (1208) , YahooTravel (56)
SAFE TO BOOK ? (2/5 issues found)
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Welcoming
Appears in 64 comments. 
The following words were used in comments with Welcoming:
area (4)   bar (7)   bed (6)   breakfast (4)   desk (8)   excellent (5)   friendly (8)   great (4)   guest (5)   hotel (17)   location (6)   management (4)   new (5)   nice (5)   not (9)   room (14)   spacious (4)   staff (23)   trip (4)   warm (5)    
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1. Check in took only moments, again I could only offer praise for the welcome, service & information provided.
"New York, New York " Read full review on TripAdvisor   5/4/2012 Vote      
2. Despite its business/conference facilities it some how manages not to be impersonal and welcoming to holiday guests.
"Great hotel in a great location " Read full review on TripAdvisor   4/13/2012 Vote      
3. From security to concierge, front desk, bar staff and maid service they all quickly recognised us and everywhere we went we were warmly welcomed and congratulated.
"Great hotel in a great location " Read full review on TripAdvisor   4/13/2012 Vote      
4. When I check in I want a genuine welcome as a plat member and offered plat benefits.
"Disappointed - Subject to availability! " Read full review on TripAdvisor   3/26/2012 Vote      
5. After waiting until after 3pm and then being checked by some staff that weren't particularly friendly or welcoming, I headed to my room for a shower but found that the shower in my room was clogged and started filling with water when I tried to use it.
"Great location but very disappointing customer service " Read full review on TripAdvisor   3/10/2012 Vote      
6. Good for them the hotel location and rooms were OK because I doubt guests would feel welcome to come back.
"Good location, unfriendly staff " Read full review on TripAdvisor   3/5/2012 Vote      
7. The staff was very welcoming.
"Living up to its Crowne name. " Read full review on TripAdvisor   1/31/2012 Vote      
8. Everytime I crossed his path, he was warm, friendly, and welcoming.
"Hector Isaza is THE best doorman ever!! " Read full review on TripAdvisor   1/22/2012 Vote      
9. This was a trip for a special occasion and hotel staff were fantastic, making us feel really welcome.
"Fantastic attentive service " Read full review on TripAdvisor   1/4/2012 Vote      
10. The women checking me in assured me there was virtually no difference, Well, upon scoping my suite -- with its two full walls of windows welcoming the vista of Broadway; with a nice-size flat screen TV (yes, with hi-def channels and on-demand movies); with its stylish contemporary furniture, separate vanity sink area with a backlit mirror, divan chair and double-level desk and tons of outlets -- I was inclined to retract my suspicions that the reservationist was just placating me.
"Considering it's in the heart of Times Square ... " Read full review on TripAdvisor   12/30/2011 Vote      
   
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