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Rank
3rd
Out of 62

Hampton Inn & Suites Albany-Downtown, NY

Average Price: $149  
 
Hotel Class:
25 Chapel Street
Albany, 12210 View map  
2-Star Hotel Rank: 2 of 23
Average review rating: 4.49
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (36) , TripAdvisor (97) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 37 comments. 
The following words were used in comments with Helpful:
bar (3)   breakfast (5)   busy (2)   clean (5)   desk (13)   downtown (2)   friendly (15)   good (5)   hotel (5)   need (3)   not (3)   park (3)   pleasant (5)   recommend (3)   room (10)   service (3)   shower (2)   spacious (3)   staff (23)   valet (2)    
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1. High Prices, snotty help, breakfast a joke, avoid this one.
"Below Average " Read full review on TripAdvisor   4/25/2012 Vote      
2. And the staff was as helpful and friendly as any I have encounetered in quite a while.
"What's not to like " Read full review on TripAdvisor   3/30/2012 Vote      
3. Hotel staff, parking valet and front desk are very friendly and helpful.
"If you have business in downtown Albany, stay here. " Read full review on TripAdvisor   3/29/2012 Vote      
4. We called down to the front desk at one point to complain, but that didn't help much.
""Bang! Slam! Parrrttyyy!" " Read full review on TripAdvisor   10/31/2011 Vote      
5. A simple, large sign or someone working where you pull in would be very helpful and allot more friendly.
"Top Notch Front Desk Arrival Experience " Read full review on TripAdvisor   10/13/2011 Vote      
6. Clean, spacious rooms; good location; friendly and helpful front desk staff; free breakfast and Internet access (with terminals in a mini-business center); and even a classy hotel bar.
"Good facility but poor night's sleep " Read full review on TripAdvisor   10/8/2011 Vote      
7. The breakfast next morning was really good and the staff were very helpful and re-organised my taxi which had arrived 1 hour early.
"Great Hotel " Read full review on TripAdvisor   9/22/2011 Vote      
8. The hotel itself was really nice and the staff very friendly, although, they seemed to be a bit short staffed as there was no one to help us with our bags.
"Great Hotel " Read full review on TripAdvisor   9/22/2011 Vote      
9. The front desk was very helpful when we needed restaurant recommendations and they were all within walking distance.
"Great value for the price " Read full review on TripAdvisor   9/19/2011 Vote      
10. Front desk was always staffed, staff was helpful not only with hotel issues, but also local information and recommendations.
"Improved service " Read full review on TripAdvisor   8/26/2011 Vote      
   
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