Sheraton Universal, Los Angeles, Excellent

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Rank

16th

Out of 700

Sheraton Universal	Average Price: $215 Check Rates

Hotel Class:

333 Universal Hollywood Drive

Los Angeles, 91608 View map

4-Star Hotel Rank: 9 of 45
Average review rating: 3.1

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (35) , Travelocity (2) , TripAdvisor (444)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (10) adequate (10) attentive (10) awesome (12) beautiful (26) best (35) better (37) big (35) cares (32) cheaper (17) clean (159) comfortable (94) comfy (20) convenient (53) cool (8) courteous (10) decent (14) excellent (51) exceptional (26) fantastic (23) fast (13) free (123) fresh (15) friendly (131) fun (16) generous (13) good (179) great (260) happy (31) helpful (140) huge (22) impressed (14) liked (100) love (48) new (41) nice (217) outstanding (7) perfect (30) pleasant (30) pleased (8) plenty (20) positive (13) professional (13) quiet (22) reasonable (29) responsive (10) spacious (19) superb (11) welcoming (18) wonderful (33)

Excellent

Appears in 61 comments.

The following words were used in comments with Excellent:
breakfast (5) comfortable (3) customer (4) distance (3) food (3) free (4) good (3) great (4) helpful (4) hotel (11) location (13) night (2) room (9) service (17) shuttle (4) staff (14) studio (7) value (2) view (3) walking (7)

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1. Jayson provided excellent customer service at check-in and made sure I was satisfied with my room selection.

"Excellent stay & superb customer service! " Read full review on TripAdvisor 5/2/2012 Vote

2. Great rooms & excellent customer service are very important to me and Sheraton Universal exceeded my expectations.

"Excellent stay & superb customer service! " Read full review on TripAdvisor 5/2/2012 Vote

3. We stayed in the lanai rooms, excellent view of the pool and made it seem like a much smaller hotel (we never took the elevator during our 4 day stay).

"Great service, food, and atmosphere " Read full review on TripAdvisor 4/17/2012 Vote

4. But don't get me wrong, everything else was excellent.

"Perfect location-nice hotel-try to get a good deal. " Read full review on TripAdvisor 4/13/2012 Vote

5. The Valet Service was excellent.

"Sheraton Universal " Read full review on TripAdvisor 4/10/2012 Vote

6. At this time, we had a Club Lounge room and we could see the hotel was remodeled , but the staff still do an excellent job.

"Location! " Read full review on TripAdvisor 4/6/2012 Vote

7. I travel a lot around the world and around the country, and I had expected this to be just another chain hotel experience, but I have to say that management at this hotel is doing an excellent job because every (not just all, but EVERY) staff member we met was dedicated to satisfying the customer.

"Exceeded Our Expectations " Read full review on TripAdvisor 3/31/2012 Vote

8. The pancakes and cheesecake were excellent and all free with our vouchers.

"SECOND TO NONE....AMAZING!!!! " Read full review on TripAdvisor 3/21/2012 Vote

9. My husband and I were celebrating our up and coming 32 year anniversary and our children's excellent achievement in school.

"SECOND TO NONE....AMAZING!!!! " Read full review on TripAdvisor 3/21/2012 Vote

10. A short walk to Universal, and short distance to many of the sights makes this an excellent place to stay.

"Great staff and location " Read full review on TripAdvisor 2/12/2012 Vote