Hotel Helix, Washington DC, Front Desk

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Rank

4th

Out of 279

Hotel Helix	Average Price: $319 Check Rates

Hotel Class:

1430 Rhode Island Avenue NorthWest

Washington DC, 20006 View map

3-Star Hotel Rank: 2 of 58
Average review rating: 3.93

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , Travelocity (7) , TripAdvisor (575) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (32) bar (142) bath (14) bathroom (121) bed (173) breakfast (78) charge (20) check in (64) check out (22) closet (24) complimentary (44) cost (20) deal (32) decor (165) dinner (31) downtown (22) fee (11) food (113) front desk (79) hotel (1036) housekeeping (13) lobby (80) location (236) manager (20) mini bar (23) minibar (20) mini-bar (26) money (25) neighborhood (71) parking (66) patio (37) pillow (21) price (70) rate (47) recommend (78) restaurant (127) room (871) room service (27) service (150) shower (38) staff (389) street (59) suite (54) towel (14) valet (38) valet parking (16) value (40) view (23) walk (140) wireless (22)

Front desk

Appears in 79 comments.

71% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) clerk (4) desk (82) friendly (9) great (6) helpful (9) hotel (15) maintenance (5) management (5) problem (3) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was friendly and helpful.

"Best Family Rooms on the Planet! " Read full review on TripAdvisor 5/8/2012 Vote

2. When I told the front desk of my situation, without hesitation, they took care of my bags and pointed me in the right direction of great places to eat in the area.

"The Hotel to stay in while in DC! " Read full review on TripAdvisor 4/22/2012 Vote

3. Front desk staff was helpful and friendly.

"Fun, different hotel in great location " Read full review on TripAdvisor 10/24/2011 Vote

4. Staff is exceptional, from front desk to maintenance personnel.

"Very Cool Hotel - Good Vibe " Read full review on TripAdvisor 10/4/2011 Vote

5. The front desk was great and the bellman the day of check-out was hilarious.

"AWESOME! " Read full review on TripAdvisor 10/4/2011 Vote

6. from the front desk to maintenance positions.

"Never a disappointment, another great Kimpton " Read full review on TripAdvisor 9/8/2011 Vote

7. Room was clean and and front desk staff very helpful.

"Great vibe, fantastic location! " Read full review on TripAdvisor 9/1/2011 Vote

8. Service was ok, my front desk agent was courteous but not very knowledgeable about the hotel or the area.

"Nice but not so clean... " Read full review on TripAdvisor 6/11/2011 Vote

9. There was a problem with my reservation but the gentleman at the front desk was very accommodating.

"Great experience, cool hotel, wonderful staff " Read full review on TripAdvisor 4/28/2011 Vote

10. Again I was greeted by a great front desk staff (Nadine) and later by Ryan and the 'infamous' Mark Maddox the sharp chief engineer.

"A return to a home away from home !! " Read full review on TripAdvisor 3/27/2011 Vote