Hotel Helix, Washington DC, Manager

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Rank

4th

Out of 279

Hotel Helix	Average Price: $319 Check Rates

Hotel Class:

1430 Rhode Island Avenue NorthWest

Washington DC, 20006 View map

3-Star Hotel Rank: 2 of 58
Average review rating: 3.93

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , Travelocity (7) , TripAdvisor (575) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (32) bar (142) bath (14) bathroom (121) bed (173) breakfast (78) charge (20) check in (64) check out (22) closet (24) complimentary (44) cost (20) deal (32) decor (165) dinner (31) downtown (22) fee (11) food (113) front desk (79) hotel (1036) housekeeping (13) lobby (80) location (236) manager (20) mini bar (23) minibar (20) mini-bar (26) money (25) neighborhood (71) parking (66) patio (37) pillow (21) price (70) rate (47) recommend (78) restaurant (127) room (871) room service (27) service (150) shower (38) staff (389) street (59) suite (54) towel (14) valet (38) valet parking (16) value (40) view (23) walk (140) wireless (22)

Manager

Appears in 20 comments.

83% wrote positive comments about manager

The following words were used in comments with Manager:
generous (2) great (3) guest (2) happy (2) hotel (6) management (20) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Keith, the food and beverage manager, took pride in his kitchen and pleasing guests.

"Quirky and Fun " Read full review on TripAdvisor 4/2/2012 Vote

2. We appreciated the cold drinks at the managers reception every evening- great sangria.

"Fun Hotel! " Read full review on TripAdvisor 7/31/2011 Vote

3. The only real difference between here and our stay at the Rouge, is that the Rouge sent up water and apples, with a hand written card from the manager welcoming us as Intouch members, the Helix could easily adopt this practice but don't take this as a criticism as I would definately go back.

"Great Stay as always with Kimpton Hotels " Read full review on TripAdvisor 5/8/2011 Vote

4. I was also impressed with receiving a personal email from the Assistant General Manager the day after my stay asking how everything was.

"Great stay with a very funky style " Read full review on TripAdvisor 3/4/2011 Vote

5. The front office manager was very friendly and helpful.

"convenient location " Read full review on TripAdvisor 10/8/2009 Vote

6. The hotel manager, Nabil, is a great guy and really made us feel welcome.

"Great Place to Stay in DC " Read full review on TripAdvisor 5/27/2008 Vote

7. The next day the day manager was happy to assign us to a room on the 10th floor with a lovely view which we were quite happy with.

"Hotel ruined by its nightclub " Read full review on TripAdvisor 7/24/2007 Vote

8. Not even when the manager hosted the cocktail did I feel that guest were special but it was just part of the job.

"Washington in April " Read full review on TripAdvisor 4/23/2012 Vote

9. When I saw the hold on my account two days into my stay, the manager Ryan was nowhere to be found and he did not return my phone calls or leave me a voicemail.

"If you like Ikea... " Read full review on TripAdvisor 3/17/2012 Vote

10. The manager called us to appologize and let us know she had already reported it to the hotel's insurance company and it would be taken care of, with no effort on my part at all.

"Mod Style Decor with Home-style Hospitality " Read full review on TripAdvisor 11/14/2011 Vote