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OpinionWell
Rank
4th
Out of 279

Hotel Helix

Average Price: $319  
 
Hotel Class:
1430 Rhode Island Avenue NorthWest
Washington DC, 20006 View map  
3-Star Hotel Rank: 2 of 58
Average review rating: 3.93
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , Travelocity (7) , TripAdvisor (575) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 150 comments. 
89% wrote positive comments about service
The following words were used in comments with Service:
clean (11)   customer (23)   desk (6)   excellent (8)   food (7)   friendly (14)   good (20)   great (36)   hotel (48)   location (7)   love (9)   need (6)   nice (9)   perfect (7)    
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1. Kimpton hotels have consistently great service.
"Great Neighborhood, B+ Hotel " Read full review on TripAdvisor   4/30/2012 Vote      
2. The situation with my bank was not their problem, but they owned it and reaffirmed my appreciation for superior customer service.
"The Hotel to stay in while in DC! " Read full review on TripAdvisor   4/22/2012 Vote      
3. The Helix stays true to the Kimpton vision; great service from an eager-to-please staff.
"A Krazy Kimpton " Read full review on TripAdvisor   4/18/2012 Vote      
4. Pros: interesting rooms, great service, nightly wine reception, contintental breakfast, nice indoor/outdoor bar area, interesting location in terms of bars and restaurants, availability of cabs Cons: Metro is a good walk away, but doable.
"A Krazy Kimpton " Read full review on TripAdvisor   4/18/2012 Vote      
5. Service was fantastic and the rooms were clean and well appointed.
"Very cool spot " Read full review on TripAdvisor   4/16/2012 Vote      
6. Nice bedding - good amenities - a little funky - friendly customer service.
"it's all about taste sometimes..... " Read full review on TripAdvisor   2/21/2012 Vote      
7. Firstly the service was quick and friendly - we arrived before check in time and it wasn't even mentioned.
"Good location, great service and an hour of free wine!!! " Read full review on TripAdvisor   2/9/2012 Vote      
8. The Helix has some of the great features that characterize the chain, including: 1) very friendly service, 2) a non-standard, hip vibe, and 3) free wifi and minibar credit if you join the loyalty program.
"Not quite as nice as other Kimptons, but decent " Read full review on TripAdvisor   2/8/2012 Vote      
9. The service was great here too.
"Excellent hotel - bad phone reception " Read full review on TripAdvisor   2/7/2012 Vote      
10. The service at the hotel was great from start to finish.
"Everything great-location, service and value " Read full review on TripAdvisor   1/14/2012 Vote      
   
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