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Rank
89th
Out of 676

Fitzpatrick Grand Central Hotel

Average Price: $386  
 
Hotel Class:
141 East 44th Street
New York City, 10017 View map  
3-Star Hotel Rank: 28 of 154
Average review rating: 4.28
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (41) , Travelocity (13) , TripAdvisor (475) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 15 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
accommodating (3)   arrival (3)   compensate (2)   double (2)   expense (3)   generous (2)   guest (6)   helpful (4)   hotel (7)   management (15)   new (6)    
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1. There was some confusion where they wanted me to move to a double - I'd booked a twin, but this was cleared up quickly with the friendly manager.
"Good location, great hotel, friendly staff " Read full review on TripAdvisor   6/2/2010 Vote      
2. A particular Thank You must go to the Customer Relations Manager , who helped us to have a Truly Memorable Anniversary.
"Wonderful " Read full review on TripAdvisor   4/25/2008 Vote      
3. Asked manager for compensation the next morning: he replied their outsource laundry had flooded causing delays and they wouldn't compensate because it was not their fault ( notwithstanding they had nearly doubled prices for fashion week), and then he blamed it all on hurricane Irene which had been over 2 weeks prior.
"Manager dave is a liar " Read full review on TripAdvisor   9/18/2011 Vote      
4. After filing a police report and canceling my cards I called the hotel again for an explanation and spoke again to one of the managers who took my details and said he would follow up and come back to me.
"Hit by Fraud while staying in Hotel " Read full review on TripAdvisor   11/5/2010 Vote      
5. After filing a police report and canceling my cards I called the hotel again for an explanation and spoke again to one of the managers who took my details and said he would follow up and come back to me.
"Hit by Fraud while staying in Hotel " Read full review on TripAdvisor   11/5/2010 Vote      
6. The staff couldn't be more helpful, even the general manager come out to introduce himself.
"Absolutely perfect " Read full review on TripAdvisor   9/15/2010 Vote      
7. The staff couldn't be more helpful, even the general manager come out to introduce himself.
"Absolutely perfect " Read full review on TripAdvisor   9/15/2010 Vote      
8. This time the manager was in the lobby and upgraded me to a suite for no reason - just to be nice.
"No reason to Stay Anywhere else in NYC.... " Read full review on TripAdvisor   5/2/2010 Vote      
9. Parra (the manager) not only walked me through the process but actually walked my wife and I to the station.
"3 day 2 night NYC peek " Read full review on TripAdvisor   9/1/2009 Vote      
10. I was surprised when the Hotel Manager called me by name and asked how I was enjoying my stay.
"Always great stay at the Fitzpatrick " Read full review on TripAdvisor   6/30/2008 Vote      
   
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