Hilton Cincinnati, Cincinnati, Service

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Rank

1st

Out of 150

Hilton Cincinnati	Average Price: $208 Check Rates

Hotel Class:

35 West Fifth Street

Cincinnati, 45202 View map

4-Star Hotel Rank: 1 of 7
Average review rating: 3.98

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (1032) , TripAdvisor (341) , YahooTravel (28)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (18) ballroom (9) bar (85) bath (19) bathroom (114) bed (104) bill (9) breakfast (60) brunch (14) charge (11) check in (37) check out (11) closet (32) complimentary (12) concierge (22) cost (18) deck (8) decor (32) dinner (22) downtown (130) fitness center (12) food (63) front desk (41) gym (31) hotel (680) housekeeping (10) lobby (93) location (134) manager (14) money (13) parking (59) pillow (8) pool (22) price (41) rate (33) recommend (37) restaurant (140) room (669) room service (26) service (114) shower (25) staff (142) street (57) suite (60) towel (17) valet (39) valet parking (38) view (91) walk (56) wireless (38)

Service

Appears in 114 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
beauty (7) clean (6) desk (5) excellent (13) food (11) friendly (12) good (13) great (18) gym (5) helpful (8) hotel (21) liked (5) nice (8) outstanding (5) park (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Conclusion: Service good but inconsistent.

"Old and tired " Read full review on TripAdvisor 4/24/2012 Vote

2. The decor is absolutely fantastic, and my service has always been great.

"Excellent, as usual " Read full review on TripAdvisor 4/24/2012 Vote

3. The staff are prompt and very courteous, proving excellent service.

"A Treasure of Cincinnati! " Read full review on TripAdvisor 4/23/2012 Vote

4. Service was friendly and responsive.

"A bit rundown " Read full review on TripAdvisor 4/15/2012 Vote

5. From the housekeeper who helped us find the basement elevator to the doormen and front desk, we were pleased with the service just not jazzed about the rooms.

"Grand hotel with less than glorious rooms " Read full review on TripAdvisor 3/25/2012 Vote

6. This is exceptional service without any extra charges.

"Great Hotel at a great rate " Read full review on TripAdvisor 3/19/2012 Vote

7. The service was impeccable and very accommodating.

"Beautiful hotel with great location " Read full review on TripAdvisor 3/9/2012 Vote

8. I have never had any problems with cleanness or with staff service.

"Lovely architecture but rooms need updating " Read full review on TripAdvisor 2/12/2012 Vote

9. We enjoyed the restaurant/bar and service from check-in to check-out was fantastic.

"Wonderful Service " Read full review on TripAdvisor 2/8/2012 Vote

10. The service is outstanding, as it should be at a Hilton.

"Great place to escape to! " Read full review on TripAdvisor 1/14/2012 Vote