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Rank
3rd
Out of 150

Westin Cincinnati

Average Price: $313  
 
Hotel Class:
21 East 5th Street
Cincinnati, 45202 View map  
4-Star Hotel Rank: 2 of 7
Average review rating: 3.71
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (7) , TripAdvisor (269)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 12 comments. 
The following words were used in comments with Manager:
clean (2)   generous (2)   hotel (5)   housekeeping (2)   management (13)   responsive (2)    
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1. The hotel manager should have seen it as his responsibility to address my concerns himself instead of 'farming' it out to housekeeping staff.
"Very Mediocre Hotel " Read full review on TripAdvisor   7/22/2008 Vote      
2. I just wanted to share a letter I sent to the general manager, Wayne Bodington, of The Westin, Cincinnati.
"A Diamond " Read full review on TripAdvisor   6/9/2011 Vote      
3. So I asked for a manager who came out and explained it to him.
"Nice Room; Front Desk Clerks Need Some More Training " Read full review on TripAdvisor   2/27/2011 Vote      
4. I spoke to the general manager of the hotel, Wayne Bodington, and he was extremely accommodating.
"The Westin Fountain Square is the best location in Downtown Cincinnati with incredible service " Read full review on TripAdvisor   8/27/2010 Vote      
5. The manager emailed me back asking me to contact him so he could try to make things right.
"The best and worst part - the location " Read full review on TripAdvisor   7/10/2010 Vote      
6. I sent my complaints to our travel people who forwarded them on to the manager.
"The best and worst part - the location " Read full review on TripAdvisor   7/10/2010 Vote      
7. The check in lady went back, spoke to the manager and gave me 4 vouchers for breakfast ($10 each) for use at their ground floor restaurant - 'Ingredients'.
"Nice Hotel with views of Fountain Square " Read full review on TripAdvisor   1/3/2010 Vote      
8. What did not make sense is they had 4 managers and a security guard at the front desk conversing and waiting for the reservation system to update with available clean rooms when there was probably only two or three people actually doing the cleaning.
"The worst Westin experience thus far " Read full review on TripAdvisor   8/13/2008 Vote      
9. Upon my return home, I wrote the hotel manager (directly) a carefully crafted and very polite letter detailing my experience at 'his' hotel and NOT asking for any compensation whatsoever.
"Very Mediocre Hotel " Read full review on TripAdvisor   7/22/2008 Vote      
10. A response came over two weeks later and it was from the housekeeping manager; not the hotel manager.
"Very Mediocre Hotel " Read full review on TripAdvisor   7/22/2008 Vote      
   
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