Westin Cincinnati, Cincinnati, Service

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Rank

3rd

Out of 150

Westin Cincinnati	Average Price: $313 Check Rates

Hotel Class:

21 East 5th Street

Cincinnati, 45202 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 3.71

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (269) , Expedia (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (32) bath (5) bathroom (40) bed (71) bill (5) breakfast (41) charge (13) check in (73) check out (14) checkout (5) complimentary (10) cost (15) deal (6) decor (12) dinner (17) downtown (85) fee (5) food (31) front desk (68) gym (11) hotel (403) housekeeping (17) lobby (69) location (134) lunch (10) manager (12) parking (49) pillow (8) pool (39) price (30) rate (15) recommend (32) restaurant (94) room (432) room service (30) service (85) shower (31) staff (107) street (41) suite (14) to park (7) towel (17) tub (6) valet (29) valet parking (16) value (8) view (83) walk (53) wireless (15)

Service

Appears in 85 comments.

77% wrote positive comments about service

The following words were used in comments with Service:
excellent (6) food (6) friendly (6) great (12) helpful (4) hotel (22) internet (9) location (8) pleasant (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I had a scrumtious breakfast the next morning and again the service was Excellent, friendly and professional.

"Excellent Hotel in a Great City! " Read full review on TripAdvisor 3/28/2012 Vote

2. Customer service was fabulous; the rooms were spotless and super comfortable.

"Great Location " Read full review on TripAdvisor 3/23/2012 Vote

3. , great service, friendly personnel and excellent locations, and my recent stay with the Cincinnatii Westin, was no exception.

"Westin, Great Hotel in Cincinnati " Read full review on TripAdvisor 3/19/2012 Vote

4. I found this self service restaurant to be excellent with lots of variety with fresh food such as eggs to order, make your own salad, and very reasonable prices.

"Simply average, but comfortable " Read full review on TripAdvisor 3/17/2012 Vote

5. Great bar and good service.

"Great Location " Read full review on TripAdvisor 2/17/2012 Vote

6. On our short stay they helped us with several problems going above normal service levels.

"Great Service " Read full review on TripAdvisor 1/23/2012 Vote

7. Great rooms, clean, good service, great location.

"Cubs vs Reds and a great hotel! " Read full review on TripAdvisor 1/15/2012 Vote

8. The check in was flawless, the valet service was fast and the bellman was simply superb (Craig).

"An Unforgettable Treat " Read full review on TripAdvisor 12/18/2011 Vote

9. I regularly have to call Service Express to have my complimentary coffee and waters refilled.

"Showing its wear, staff losing attentiveness " Read full review on TripAdvisor 12/11/2011 Vote

10. I would recommend this hotel to anyone wanting a premium location and great service/amenities.

"Top Notch Hotel right in the middle of the city. " Read full review on TripAdvisor 9/14/2011 Vote