Hotel Figueroa, Los Angeles, Front Desk

OpinionWell's Blog

Home » United States » California » Los Angeles Destinations » Los Angeles Hotels » Hotel Figueroa

OpinionWell
Rank

59th

Out of 700

Hotel Figueroa	Average Daily Rate: NA Check Rates

Hotel Class:

939 South Figueroa Street

Los Angeles, 90015 View map

3-Star Hotel Rank: 20 of 84
Average review rating: 2.64

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (185) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (20) bar (65) bargain (3) bath (7) bathroom (32) bathtub (7) bed (46) breakfast (38) charge (5) check in (9) check out (11) closet (9) cost (9) deal (14) decor (30) dinner (13) downtown (53) fee (3) food (22) front desk (26) gym (4) hotel (370) lobby (50) location (38) manager (20) money (10) parking (37) pool (95) price (19) rate (11) recommend (15) restaurant (28) room (257) room service (5) service (34) sheets (7) shower (24) spa (3) staff (78) street (36) suite (17) to park (5) towel (15) tub (6) value (6) view (12) walk (25) walk in (3) water pressure (3) wireless (7)

Front desk

Appears in 26 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (3) couple (2) desk (27) food (2) hotel (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The people at the front desk were very nice and helpful.

"Enchanting " Read full review on TripAdvisor 12/29/2011 Vote

2. The front desk and dining staff are superb, friendly and professional, and the owner of the hotel takes a personal interest in making sure operations are top-notch.

"An exotic retreat in LA " Read full review on TripAdvisor 3/21/2011 Vote

3. I found the front desk staff to be pleasant and cooperative.

"Figeroa Hotel - Very Pleasant " Read full review on TripAdvisor 10/11/2009 Vote

4. The front desk staff was lovely and my room was beautiful.

"Don't let the bad reviews scare you " Read full review on TripAdvisor 2/28/2009 Vote

5. So I went down to the front desk to talk about what happened, and again I did not get an apology.

"They ruined my pants " Read full review on TripAdvisor 4/30/2012 Vote

6. I asked if the blanket can be placed on top of the curtains but the front desk stated that it was not something they can do even though I told them that it was already done the day before.

"You get what you pay for! " Read full review on TripAdvisor 3/17/2012 Vote

7. I called front desk and asked if they can provide ear plugs or eye mask, but this isn't a 3 or 4 start hotel.

"You get what you pay for! " Read full review on TripAdvisor 3/17/2012 Vote

8. I had to go to the front desk for ice.

"I felt like I was at a homeless shelter " Read full review on TripAdvisor 9/5/2011 Vote

9. You had to call down to the front desk to get one and you could only use it for an hour.

"Poor service and lack of amenities " Read full review on TripAdvisor 7/18/2011 Vote

10. One thing that was bothersome is that there is no free WiFi in the rooms; you have to use the computer on the front desk counter in the lobby, which is OK for quick sessions but not if you plan to be online for a while.

"Stunning lobby, good value. " Read full review on TripAdvisor 6/14/2011 Vote