Holiday Inn Washington Dc, Washington DC, Complaint

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Rank

40th

Out of 279

Holiday Inn Washington Dc	Average Price: $340 Check Rates

Hotel Class:

550 C Street SouthWest

Washington DC, 20024 View map

3-Star Hotel Rank: 18 of 58
Average review rating: 4

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (27) , Travelocity (46) , TripAdvisor (564) , YahooTravel (29)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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a bit pricey (6) annoy (8) avoid (13) awful (5) bad (41) barely (9) bed bugs (19) big deal (6) broke (5) broken (5) complain (24) complaint (11) cramped (7) dated (20) difficult (14) dirty (9) disappoint (24) disturbing (6) downside (11) dull (15) expensive (67) hard (16) hassle (8) horrible (11) inconvenient (5) issue (41) lack (18) loud (35) mediocre (14) mess (5) negative (19) nightmare (5) noise (57) noisy (41) overpriced (25) peeling (5) poor (15) pricey (29) problem (67) ridiculous (7) rude (18) slow (14) smell (20) terrible (12) tiny (10) uncomfortable (9) unfortunate (20) worn (19) worst (12) wrong (10)

Complaint

Appears in 49 comments.

The following words were used in comments with Complaint:
$ (2) area (3) biggest (2) clean (3) complaints (49) dining (2) free (2) great (2) holiday (3) hotel (6) inn (3) location (4) night (7) not (5) rating (2) room (11) service (4) spent (2) staff (4) train (5)

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1. My major complaint was the fact that there are NO restaurants within several blocks of this hotel.

"Location has it's plusses and minuses " Read full review on TripAdvisor 5/21/2012 Vote

2. I had read complaints about the train.

"Excellent Location for Family of 5 " Read full review on TripAdvisor 2/21/2012 Vote

3. I was contacted by the assistant manager at Holiday Inn after I posted my complaint, and she and I worked out a compromise, where the reservation was reinstated for a different night at the price I was charged.

"Waiting to see... " Read full review on TripAdvisor 2/18/2012 Vote

4. Other than the business center's printer not working I don't have any complaints.

"Great locations " Read full review on TripAdvisor 12/29/2011 Vote

5. No complaints about the bus/ drivers.

"excellent location for sightseeing " Read full review on TripAdvisor 12/26/2011 Vote

6. The was wrinkled, the pillows were not placed neatly, I had left things out of place on purpose and never once during the week were they ever straightned, I brought this up to the front desk staff' with pictures to prove my complaint' and never in the 4 nights did I hear from a manager.

"Do not waste your money " Read full review on TripAdvisor 8/13/2011 Vote

7. Rooms marginally clean, lots of maintenance issues and staff were only mildly responsive to a complaint I had on a burning smell in my room.

"Don't be fooled by the remodeled lobby..." " Read full review on TripAdvisor 8/12/2011 Vote

8. No complaints there.

"Wonderful Service but hotel could use an update.... " Read full review on TripAdvisor 8/5/2011 Vote

9. My main complaint was the 'helpful' staff.

"Hotel-good, helpful Info-bad " Read full review on TripAdvisor 7/21/2011 Vote

10. No complaints.

"Hotel-good, helpful Info-bad " Read full review on TripAdvisor 7/21/2011 Vote