Holiday Inn Express NYC Madison Square Garden, New York City, Problem

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OpinionWell
Rank

61st

Out of 676

Holiday Inn Express NYC Madison Square Garden	Average Price: $298 Check Rates

Hotel Class:

232 West 29th Street

New York City, 10001 View map

2-Star Hotel Rank: 7 of 144
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (35) , Travelocity (17) , TripAdvisor (444) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit small (13) annoy (5) avoid (11) awful (5) bad (31) bed bugs (7) broken (5) chaotic (3) claustrophobic (3) complain (7) complaint (7) cramped (8) difficult (7) dirty (7) disappoint (9) disturbing (3) downside (4) expensive (18) hard (16) hassle (3) hectic (5) horrible (3) inconvenient (3) issue (17) lack (4) loud (21) mistake (3) negative (16) noise (73) noisy (31) odor (4) poor (6) problem (62) rude (3) scary (3) shame (4) shock (6) shortcomings (3) slow (9) smell (8) smoker (4) terrible (5) tiny (24) too small (20) uncomfortable (4) unfortunate (5) unsafe (6) weird (3) worst (6) wrong (4)

Problem

Appears in 63 comments.

The following words were used in comments with Problem:
bed (5) big (3) breakfast (5) desk (3) elevator (5) floor (3) good (4) guest (3) hotel (16) minimal (3) new (5) noise (8) not (14) park (3) room (17) size (3) slept (2) small (8) staff (3) table (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The continental breakfast had a great selection, although very busy, we never had a problem getting a table to sit at.

"Worth considering " Read full review on TripAdvisor 4/27/2012 Vote

2. Room is small, however the time spent in the room was minimal therefore not a problem.

"Friendly Place to Stay!!! Great location " Read full review on TripAdvisor 3/8/2012 Vote

3. The room was small, but fit us and all our luggage and hair care products without any problems.

"Decent location " Read full review on TripAdvisor 2/23/2012 Vote

4. Also, the internet did not function and I had to spend more than a half an hour with the helpdesk myself just to get a connection set up, though I had no specific problems with my laptop.

"Location is great if you need to be at the train station or near the airport " Read full review on TripAdvisor 1/31/2012 Vote

5. All the room doors seemed to have problems.

"acceptable location " Read full review on TripAdvisor 1/17/2012 Vote

6. There were two problems.

"acceptable location " Read full review on TripAdvisor 1/17/2012 Vote

7. Cons: noise level is certainly a problem if other guest are loud.

"What a great stay! " Read full review on TripAdvisor 1/16/2012 Vote

8. Unfortunately our tickets became void after a problem with the first bus we took and had to mail them in to claim a refund.

"Excellent location " Read full review on TripAdvisor 12/12/2011 Vote

9. Due to hurricane Irene we had a delay of 3 night, the 3 night were rebooked to new dates without any problem.

"Nice and good location " Read full review on TripAdvisor 11/17/2011 Vote

10. The problem was the size of the area is way too small for the size of the hotel.

"A great place to stay in Mid-Town " Read full review on TripAdvisor 10/3/2011 Vote