Hotel 57, New York City, Complaint

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Rank

141st

Out of 676

Hotel 57	Average Price: $464 Check Rates

Hotel Class:

130 East 57th Street

New York City, 10016 View map

3-Star Hotel Rank: 46 of 154
Average review rating: 3.54

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (106) , Travelocity (2) , TripAdvisor (375) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (5) annoy (7) awful (5) awkward (5) bad (24) barely (3) bed bugs (5) big deal (4) broken (7) complain (19) complaint (15) cramped (4) damage (3) dated (3) difficult (8) dirty (6) disappoint (23) dispute (3) disturbing (3) downside (9) expensive (26) hard (17) horrible (8) inconvenient (6) issue (22) lack (7) loud (11) mediocre (4) negative (9) noise (57) noisy (26) outrageous (3) overpriced (4) poor (10) poorly (3) pricey (10) problem (47) ridiculous (6) rock (4) rude (9) slow (12) smell (3) terrible (9) tiny (21) too small (7) unfortunate (14) weird (4) worn (4) worst (8) wrong (10)

Complaint

Appears in 25 comments.

The following words were used in comments with Complaint:
bed (2) better (2) breakfast (2) busy (2) complaints (25) hotel (6) management (3) much (2) not (2) offers (2) room (7) small (2) staff (6) useful (2)

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1. My only real complaint about this hotel has to do with how bothersome the street noise was at night.

"Nice hotel, but wouldn't recommend for light sleepers! " Read full review on TripAdvisor 4/11/2012 Vote

2. The only complaint I had with the hotel was that our free breakfast in the restaurant on Saturday took much longer than we would have expected.

"A Well Located Gem in Manhattan " Read full review on TripAdvisor 2/4/2012 Vote

3. complaints aside, we'll definitely come back to this hotel as it has much to offer.

"Trendy decor, excellent staff, noisy HVAC " Read full review on TripAdvisor 1/15/2012 Vote

4. No complaints.

"2 night stay " Read full review on TripAdvisor 12/29/2011 Vote

5. The staff is woefully unhelpful - obviously quite used to an endless stream of complaints.

"A real let down " Read full review on TripAdvisor 11/2/2011 Vote

6. Only complaint about the room is that the couch/bed when folded down to a bed is very unstable.

"Wonderful small hotel, great location! " Read full review on TripAdvisor 8/16/2011 Vote

7. I have filed a complaint to BBB (Better Business Bureau).

"Avoid valet service " Read full review on TripAdvisor 2/2/2011 Vote

8. They wouldn't even try to listen to my complaint and said no one at their office could help me and they have no supervisors I could talk to.

"DO NOT USE PRICELINE TO BOOK!! " Read full review on TripAdvisor 10/6/2010 Vote

9. We did however have 1 complaint, we had received complementary breakfasts for our stay at Opia.

"Amazing!!!!! " Read full review on TripAdvisor 8/22/2010 Vote

10. The only complaint that we had about the room was that the A/C unit was very loud.

"Superb Location " Read full review on TripAdvisor 8/13/2010 Vote