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Rank
199th
Out of 676

Radisson Martinique On Broadway

Average Price: $364  
 
Hotel Class:
49 West 32nd Street
New York City, 10001 View map  
3-Star Hotel Rank: 68 of 154
Average review rating: 3.54
OpinionWell Value Index: 3
Traveler reviews analyzed: YahooTravel (27) , Expedia (35) , TripAdvisor (572)
SAFE TO BOOK ? (1/5 issues found)
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Poor
Appears in 23 comments. 
The following words were used in comments with Poor:
bad (2)   better (2)   breakfast (3)   clean (2)   customer (4)   desk (2)   hotel (7)   management (4)   not (3)   personable (2)   reception (2)   reviews (2)   room (6)   rude (2)   service (12)   small (2)   staff (3)   useful (2)   wall (2)   wifi (2)    
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1. Stayed there for 10 nights during a mixed business/vacation trip and the experience was overall very poor.
"Far from Radisson standards " Read full review on TripAdvisor   4/9/2012 Vote      
2. This hotel gave poor service, the rooms were small and sparsely decorated, and the bathrooms small and dingy.
"better choices out there... " Read full review on TripAdvisor   3/21/2012 Vote      
3. But the service was too spotty to make our stay fully enjoyable:- on the first day one of our towels was dirty- we had to explicitly request service to make sure our room got cleaned (we did not get service the first day)- when we got back one day, we found the maid had turned off A/C (on a 40 degree Fahrenheit day)- receiving a package in the mail involved making numerous phone calls to the front desk and waiting in line for a cumulative one hour- the free wifi connection was very poor, even when we upgraded to the fast $13/day wifi, it was not much better- in order to dry your hair you have to keep pressing on a button on the wall- our room had a connecting door, and we were often disturbed by the loud conversations next door.
"Good location, spotty service " Read full review on TripAdvisor   7/29/2011 Vote      
4. The room, beds, and amenities were average, but the poor customer service took what would have been an average stay and turned it into the worst in my life.
"Bad stay, worse service: sewage water and poor customer service " Read full review on TripAdvisor   1/3/2011 Vote      
5. The service was poor, the staff rude and inefficient.
"Great Location, But Don't Count On Service! " Read full review on TripAdvisor   1/9/2010 Vote      
6. The front desk service was poor.
"Outstanding location, good value, poor service " Read full review on TripAdvisor   8/30/2009 Vote      
7. The hotel manager, Joseph Somenbeck is a poor example for a manager.
"Radisson on Broadway Ruined Our Vacation " Read full review on TripAdvisor   8/18/2009 Vote      
8. The fact that the hotel was faced with a shortage in housekeeping staff represents poor planning and staffing by the Management team.
"Horrible dissapointment... stay away at all cost. " Read full review on TripAdvisor   3/1/2009 Vote      
9. That said, had we paid full price, I would have higher expectations so I can see why there are some poor reviews.
"We will definitely return! " Read full review on TripAdvisor   7/29/2008 Vote      
10. In my room (maybe because it was on top and in a corner) had a very poor, on again off again, access.
"Great location, Great Service, Good Hotel " Read full review on TripAdvisor   6/29/2008 Vote      
   
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