Kyoto Grand Hotel and Gardens, Los Angeles, Complaint

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Rank

47th

Out of 700

Kyoto Grand Hotel and Gardens	Average Price: $189 Check Rates

Hotel Class:

120 South Los Angeles

Los Angeles, 90012 View map

4-Star Hotel Rank: 19 of 45
Average review rating: 3.31

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (50) , MyTravelGuide (104) , Travelocity (6) , TripAdvisor (390) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 20 comments.

The following words were used in comments with Complaint:
$ (2) airport (2) better (2) breakfast (2) complaints (20) hot (2) hotel (3) internet (2) location (2) not (6) park (2) price (4) room (4) walking (2) water (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The one complaint I do have is that the website that I bought the reservation from said the hotel was .

"Very amazing and friendly staff. " Read full review on TripAdvisor 5/22/2012 Vote

2. Everything was wonderful and have no complaints regarding my stay.

"Very amazing and friendly staff. " Read full review on TripAdvisor 5/22/2012 Vote

3. No complaints at all -- we will be back.

"Lovely people, lovely hotel " Read full review on TripAdvisor 10/31/2011 Vote

4. My only complaint is that they do not have airport shuttle from the airport.

"Very nice hotel " Read full review on TripAdvisor 8/17/2011 Vote

5. My only other complaint is the $10 charge per day for WiFi.

"Great location, average rooms... A tiny bit dated... " Read full review on TripAdvisor 8/1/2011 Vote

6. I did have one complaint though: There was a card that you could fill out and place on the outside of the door if you wanted breakfast delivered to your room in the morning.

"Great Hotel, just dont get the breakfast delivered to your room. " Read full review on TripAdvisor 7/29/2011 Vote

7. No major complaints.

"Friendly Staff - still more work required for upgrades " Read full review on TripAdvisor 5/4/2011 Vote

8. The only complaint is that there is only one restaurant available now so the selection of food on the premises is limited.

"Helpful staff, friendly and efficient service " Read full review on TripAdvisor 4/11/2011 Vote

9. One minor complaint was the hot faucet in the bathroom in our room (2008) there was a build up of air in the pipes which resulted in water coming out in short hot spurts and then spraying my wife with water.

"Overall a very good experience " Read full review on TripAdvisor 3/3/2011 Vote

10. Now this is where my complaint about the hotel staff comes in.

"lovely hotel in the wrong part of town " Read full review on TripAdvisor 12/9/2010 Vote