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Rank
47th
Out of 700

Kyoto Grand Hotel and Gardens

Average Price: $189  
 
Hotel Class:
120 South Los Angeles
Los Angeles, 90012 View map  
4-Star Hotel Rank: 19 of 45
Average review rating: 3.31
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (50) , MyTravelGuide (104) , Travelocity (6) , TripAdvisor (390) , YahooTravel (16)
SAFE TO BOOK ? (1/5 issues found)
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Problem
Appears in 45 comments. 
The following words were used in comments with Problem:
area (2)   bathroom (2)   bed (2)   busy (3)   charged (2)   convenient (2)   credit (2)   hotel (11)   never (4)   night (5)   noise (2)   not (13)   park (2)   phone (2)   renovation (2)   room (12)   service (3)   significant (2)   small (2)   unique (2)    
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1. The problem is that the food is not good, the service is atrocious, and it is very expensive.
"Good hotel, convenient, but could use some maintenance " Read full review on TripAdvisor   5/17/2012 Vote      
2. On the upside, the maintenance people took care of the problems (for the most part) quickly and courteously.
"Good hotel, convenient, but could use some maintenance " Read full review on TripAdvisor   5/17/2012 Vote      
3. Cons: outdated bathroom, street noise despite being on the 16th floor, internet problems (no VPN).
"Needs a renovation and a better kitchen... " Read full review on TripAdvisor   5/8/2012 Vote      
4. The only negative was a plumbing problem that caused the bathtub to belch up some pretty nasty stuff at one point.
"Very nice experience " Read full review on TripAdvisor   4/7/2012 Vote      
5. The only problem we had was the bathroom was a little dated, but it was clean and roomy.
"Great place to stay " Read full review on TripAdvisor   4/5/2012 Vote      
6. When I called the front desk to express my dissatisfaction, they said they could comp a day of my parking, which they did, but that didn't do anything for me whatsoever since it was a business trip and it was me, not the company, that was having to deal with the problem.
"Be aware of certain issues until the Doubletree transition is completed " Read full review on TripAdvisor   2/11/2012 Vote      
7. Not being able to enjoy television (for me) is a HUGE problem.
"Be aware of certain issues until the Doubletree transition is completed " Read full review on TripAdvisor   2/11/2012 Vote      
8. Also the hotel charged my credit card for the total amount of staying three days that was already paid for so the trouble of staying on the phone close to 30 minutes each call I made to get the problems resolved put a damper on the stay.
"Very nice for what we paid, a couple downfalls though. " Read full review on TripAdvisor   1/1/2012 Vote      
9. Room was great though, and yes, bed was comfy and Japanese garden was beautiful, but we had too many problems in 2 night stay and we did not get any compensation.
"Room was nice but.... " Read full review on TripAdvisor   11/27/2011 Vote      
10. Found out that was not the key problem but the door itself, so we had to switch the room after 1st night, packing up everything and all.
"Room was nice but.... " Read full review on TripAdvisor   11/27/2011 Vote      
   
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