Bay Club Hotel Marina, San Diego, Complaint

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Rank

23rd

Out of 517

Bay Club Hotel Marina	Average Price: $191 Check Rates

Hotel Class:

2131 Shelter Island Drive

San Diego, 92106 View map

3-Star Hotel Rank: 10 of 101
Average review rating: 4.25

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (66) , MyTravelGuide (4) , Travelocity (1) , TripAdvisor (410) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 23 comments.

The following words were used in comments with Complaint:
bathroom (2) breakfast (2) complaints (23) deal (2) friendly (2) hotel (5) liked (2) never (2) not (6) room (7) secure (2) staff (2) towel (3)

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1. My only complaint is that the keys were not working for my room.

"Another great stay at the Bay Club " Read full review on TripAdvisor 5/14/2012 Vote

2. My only complaint - the pillows.

"Great for families " Read full review on TripAdvisor 4/22/2012 Vote

3. The furnishings are 'bamboo & rattan' style, which may be part of their image, but I had no complaints.

"Great Hotel, Great Value " Read full review on TripAdvisor 12/14/2011 Vote

4. I knew the hotel was old as are most of the places in San Diego but it was fine I liked the Hawaiian decor and everything was fine not broken or torn everything worked just fine so I have no complaints at all.

"Enjoyed The Bay Club & Marina it was perfect for us!!!! " Read full review on TripAdvisor 10/12/2011 Vote

5. The only complaint I have is mold around the rim of the tub, which can be easily remedied with a little Clorox (room 102, Bay Club staff.

"Overall great stay " Read full review on TripAdvisor 10/6/2011 Vote

6. If there was one fault we could find, and it's minor, it would be that the bathroom could use a little updating, other than that we had absolutely no complaints about our room.

"5 Star Service at a 3 Star Price! " Read full review on TripAdvisor 5/31/2011 Vote

7. Don't have any complaints.

"Awesome placeto stay , within miles of places to see and things to do. " Read full review on TripAdvisor 3/14/2011 Vote

8. The one and only complaint I would say, is that you can hear noises from the hallway, and from other surrounding rooms, but wasn't really a big deal.

"Amazing Hotel " Read full review on TripAdvisor 1/27/2011 Vote

9. The security did respond right away to my complaint that the people next door were partying loudly past midnight.

"Don't do it " Read full review on TripAdvisor 7/31/2010 Vote

10. When we made a complaint to the front desk they never seemed to care.

"Disappointing Service " Read full review on TripAdvisor 7/12/2010 Vote