Topaz Hotel - a Kimpton Hotel, Washington DC, Poorly

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Rank

9th

Out of 279

Topaz Hotel - a Kimpton Hotel	Average Price: $312 Check Rates

Hotel Class:

1733 North Street NorthWest

Washington DC, 20036 View map

3-Star Hotel Rank: 5 of 58
Average review rating: 4.22

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (13) , Travelocity (5) , Expedia (38) , TripAdvisor (459)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poorly

Appears in 4 comments.

The following words were used in comments with Poorly:
hotel (2) most (3) problem (2) room (2) staff (2) train (2) wall (2)

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1. There were a couple of adequately trained staff but most were poorly trained - they did not address problems promptly and follow-through to ensure the problem had been resolved.

"Customer service was poor " Read full review on TripAdvisor 1/27/2009 Vote

2. As most Kimpton properties, they tend to keep their rooms rather poorly lit, creating a very soothing and relaxing atmosphere, as compared to most supermodern hotels with wall to wall windows and office-like rooms.

"I liked the place very much " Read full review on TripAdvisor 10/19/2007 Vote

3. She was treating other staff and us very poorly.

"Not Impressed with Staff " Read full review on TripAdvisor 10/13/2004 Vote

4. I found that hotel very poorly run with poor unprofessional service and filled with ambitious but generally failed interior design.

"a lovely stay " Read full review on TripAdvisor 2/23/2004 Vote