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Rank
73rd
Out of 279

Melrose Hotel

Average Price: $255  
 
Hotel Class:
2430 Pennsylvania Avenue NorthWest
Washington DC, 20037 View map  
4-Star Hotel Rank: 20 of 30
Average review rating: 3.98
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (63) , TripAdvisor (343) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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Cares
Appears in 21 comments. 
The following words were used in comments with Cares:
good (2)   hotel (4)   management (2)   much (2)   need (2)   night (3)   not (6)   park (2)   reputation (3)   room (2)   staff (2)   warm (2)   welcoming (2)    
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1. His demeanor, as everyone's there, was very delightful and he gave me a warm welcome and let me know that if there was anything I needed to let him know and they would get it taken care of, he went ABOVE & BEYOND by checking on me and getting me everything I requested (which was an extensive list).
"Best Hotel Quality & Customer Service in Washington, DC " Read full review on TripAdvisor   2/17/2011 Vote      
2. She verified the name, gave me a warm welcome, and took care of that, the whole process took 5 minutes (The Concierge's name was Ashley).
"Best Hotel Quality & Customer Service in Washington, DC " Read full review on TripAdvisor   2/17/2011 Vote      
3. They have a upscale Landmark Restaurant and a beautiful library bar on site (with drink specials on great wines), which essentially takes care of all of your food needs.
"Best Hotel Quality & Customer Service in Washington, DC " Read full review on TripAdvisor   2/17/2011 Vote      
4. Fold it into the hotel rate at $5 per person, I don't care, but I certainly don't want to have to bust out my credit card just to write emails that don't say "Sent from my phone" at the bottom of them.
"All in all, good solid hotel " Read full review on Expedia   7/13/2010 Vote      
5. Definetely one can tell staff and management care for their guests.
"Great location, good value, friendly service " Read full review on TripAdvisor   5/3/2010 Vote      
6. In a word, the staff just did not like to take care of customers.
"The Melrose Hotel does not like customers. " Read full review on TripAdvisor   3/24/2010 Vote      
7. I feel badly for anyone who works for an establishment that does not care about their reputation.
"We went elsewhere after one night " Read full review on TripAdvisor   11/17/2009 Vote      
8. They should close down and renovate or be careful.
"We went elsewhere after one night " Read full review on TripAdvisor   11/17/2009 Vote      
9. Had this been a reputable hotel they would have offered to comp one of the rooms or parking, or something to at least let us leave feeling that they cared.
"We went elsewhere after one night " Read full review on TripAdvisor   11/17/2009 Vote      
10. When we told them we were leaving they did not seem to care that our stay was unpleasant.
"We went elsewhere after one night " Read full review on TripAdvisor   11/17/2009 Vote      
   
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