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Rank
60th
Out of 700

Crowne Plaza Hotel Los Angeles - Intl Airport

Average Daily Rate: NA  
 
Hotel Class:
5985 West Century Boulevard
Los Angeles, 90045 View map  
3-Star Hotel Rank: 21 of 84
Average review rating: 3.38
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (27) , MyTravelGuide (1451) , Travelocity (6) , TripAdvisor (495) , YahooTravel (13)
SAFE TO BOOK ? (1/5 issues found)
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Check in
Appears in 100 comments. 
83% wrote positive comments about check in
The following words were used in comments with Check in:
efficient (7)   fast (7)   friendly (5)   guest (5)   helpful (4)   hotel (13)   nice (8)   pleasant (7)   priority (5)   quick (11)   slow (5)   staff (18)    
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1. I even received a call upon check-in on behalf of the manager just to see if my check-in was good and to see if I needed anything.
"Aaaaaahmazing customer service... " Read full review on TripAdvisor   5/22/2012 Vote      
2. When we enquired if we could try at 1 pm, the lady at the counter told us bluntly that it is better to check in after 3 pm.
"a hotel in need of refurbishment " Read full review on TripAdvisor   4/28/2012 Vote      
3. The check-in clerk refused to accept my MasterCard debit card; claiming that they would not be able to locate me should the charge be subsequently rejected by MasterCard.
"Very poor service " Read full review on TripAdvisor   4/13/2012 Vote      
4. Check in staff were friendly, bar staff were a little indifferent and slow.
"Not the greatest Crowne Plaza I've seen " Read full review on TripAdvisor   3/29/2012 Vote      
5. The pros are as follows: 1) Check-in has always gone smoothly and the person behind the desk friendly and helpful.
"Convenient to LAX " Read full review on TripAdvisor   3/13/2012 Vote      
6. The check in was very easy and quick.
"Nice Hotel " Read full review on TripAdvisor   3/12/2012 Vote      
7. Check-in lady was good and efficient, check out almost as good.
"Good renovated rooms and mostly good food " Read full review on TripAdvisor   3/8/2012 Vote      
8. Check-in:Very prompt and I was on my way up to my room.
"Excellent Location, Under Renovation, Surprise in the desk " Read full review on TripAdvisor   1/30/2012 Vote      
9. The check in process was smooth and efficient, our room was well appointed and the bed was extremely comfortable.
"If you get stuck at the airport, this is a nice refuge " Read full review on TripAdvisor   1/27/2012 Vote      
10. There was a long line at check in, which I was able to by pass thanks to my newly acquired Gold status with Priority Club.
"A standard, value for money, airport hotel " Read full review on TripAdvisor   1/21/2012 Vote      
   
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