Crowne Plaza Hotel Los Angeles - Intl Airport, Los Angeles, Front Desk

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Rank

60th

Out of 700

Crowne Plaza Hotel Los Angeles - Intl Airport	Average Daily Rate: NA Check Rates

Hotel Class:

5985 West Century Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 21 of 84
Average review rating: 3.38

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (13) , MyTravelGuide (1451) , Travelocity (6) , Expedia (27) , TripAdvisor (495)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (24) bar (59) bath (11) bathroom (86) beach (29) bed (106) bill (19) breakfast (103) charge (26) check in (102) check out (23) check-out (10) complimentary (20) concierge (21) cost (32) deal (31) decor (11) dinner (28) discount (12) fee (14) food (86) front desk (89) hotel (805) housekeeping (19) lobby (74) location (91) manager (35) money (32) parking (98) pillow (23) pool (24) price (95) rate (81) recommend (44) restaurant (128) room (875) room service (15) service (137) sheets (14) shower (35) shuttle (172) staff (195) street (24) towel (28) tub (10) valet (18) value (22) view (22) walk (37) wireless (29)

Front desk

Appears in 89 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
comfortable (4) customer (5) desk (91) employee (4) extra (4) friendly (8) guest (5) helpful (10) hotel (6) housekeeping (3) need (6) nice (5) professional (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff was very friendly.

"Very well runned hotel " Read full review on TripAdvisor 4/17/2012 Vote

2. Comfortable beds and great people working the front desk.

"Crowne Plaza Hotel LAX " Read full review on TripAdvisor 3/14/2012 Vote

3. The front desk service and the food was great, mind you, but the rooms need some serious TLC, even the room wifi that you have to pay for kept cutting out.

"No royal treatment at the Crowne " Read full review on TripAdvisor 2/28/2012 Vote

4. The front desk staff were very professional, obviously accustomed to dealing with weary travelers.

"If you get stuck at the airport, this is a nice refuge " Read full review on TripAdvisor 1/27/2012 Vote

5. Went downstairs for a simple restaurant recommendation, the front desk guy sends me to a bellman.

"Disgusting Hotel, Staff Uncaring " Read full review on TripAdvisor 1/24/2012 Vote

6. When you walk in the first impression is deceiving, the lobby and front desk are nice, clean and in order.

"Filthy, Dated, Gross Rooms! See Pix " Read full review on TripAdvisor 1/11/2012 Vote

7. Front desk was quick and professional.

"Great Experience, Great Value, and Clean- will return. " Read full review on TripAdvisor 11/22/2011 Vote

8. Very good breakfast with efficient staff, however front desk staff although pleasant were not comfortable or confident (seemed lost) when dealing with my comments.

"Very average airport hotel " Read full review on TripAdvisor 11/19/2011 Vote

9. The front desk host was very friendly and helpful.

"Comfortable room and excellent dining facility " Read full review on TripAdvisor 11/18/2011 Vote

10. Rama at front desk takes his job of denying all requests for help very seriously.

"Stay away " Read full review on TripAdvisor 11/8/2011 Vote