Westin Book Cadillac Detroit, Detroit, Manager

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Rank

2nd

Out of 93

Westin Book Cadillac Detroit	Average Daily Rate: NA Check Rates

Hotel Class:

1114 Washington Boulevard

Detroit, 00000 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 4.41

OpinionWell Value Index: NA

Traveler reviews analyzed: MyTravelGuide (6) , Expedia (18) , TripAdvisor (175)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 7 comments.

The following words were used in comments with Manager:
poor (2)

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1. Apparently they hide them away from the front desk, managers and housekeeping mgr.

"What happened?? " Read full review on TripAdvisor 12/29/2011 Vote

2. I spoke with a manager who offered several comps, none of which were satisfactory, but I was finally able to get him to agree to a reduced rate for our room, which was acceptable.

"an elegantly restored old property " Read full review on TripAdvisor 8/2/2011 Vote

3. I went to the front desk and spoke to the manager.

"Bad Experience " Read full review on TripAdvisor 7/17/2011 Vote

4. Full Disclosure:After returning from my evening out, I was pleased to see some fruit, a bottle of water, and a hand-written note from the manager expressing regret for the poor service.

"Bad Experience " Read full review on TripAdvisor 7/17/2011 Vote

5. I was very displeased with the poor service and with my conversation with the manager.

"Bad Experience " Read full review on TripAdvisor 7/17/2011 Vote

6. Front desk said to take it up with them when they opened at 11a.m. Went back at 11 only to find they open at 4p.m. Front desk manager was sticking to the story they had no authority to zero that charge even though I gave THEM my card upon check in.

"Talk to the hand " Read full review on TripAdvisor 6/28/2011 Vote

7. After the engineers finally got us out, the manager apologized and asked for our room number.

"Good except for being stuck for 24 minutes in an elevator " Read full review on Expedia 2/3/2009 Vote