Keauhou Kona Surf And Racquet Club Resort, Kailua-Kona, Service

OpinionWell's Blog

Home » United States » Hawaii » Kailua-Kona Hotels » Keauhou Kona Surf And Racquet Club Resort

OpinionWell
Rank

5th

Out of 25

Keauhou Kona Surf And Racquet Club Resort	Average Price: $175 Check Rates

Hotel Class:

78-6800 Alii Drive

Kailua-Kona, View map

0-Star Hotel Rank: 1 of 13
Average review rating: 4.45

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (255) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (26) bar (6) bath (15) bathroom (18) beach (178) beachfront (3) bed (16) breakfast (9) check in (4) check out (3) closet (4) cost (3) deal (9) deck (4) decor (5) dinner (12) downtown (12) exterior (3) food (13) highway (4) hotel (21) landscape (14) laundry (6) location (122) lunch (4) manager (9) money (5) ocean (114) parking (25) patio (16) pillow (3) pool (101) price (24) rate (4) recommend (29) restaurant (38) room (43) service (9) sheets (6) shower (5) staff (4) street (11) to park (3) towel (24) tub (4) value (7) view (101) walk (61) walk in (3) wireless (12)

Service

Appears in 9 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (2) great (3) internet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. The A/C was locked when we arrived, but Chuck and Bruce quickly responded and came to unlock it and even refunded us for the time that it took them to get there, great customer service.

"Great first trip to Hawaii " Read full review on TripAdvisor 3/16/2012 Vote

2. The owner provided excellent service.

"Beautiful Condo in Paradise " Read full review on TripAdvisor 3/11/2012 Vote

3. A wireless internet service was a big bonus, especially for the children.

"Excellent accommodation " Read full review on TripAdvisor 12/14/2010 Vote

4. The service before and during my trip was outstanding.

"Fantastic stay at Townhouse 196 " Read full review on TripAdvisor 12/9/2010 Vote

5. All in all, it was a fantastic place with great service.

"Fantastic stay at Townhouse 196 " Read full review on TripAdvisor 12/9/2010 Vote

6. The service was good, but the coffee pot was never cleaned.

"Great bar but that's all " Read full review on TripAdvisor 1/22/2010 Vote

7. ( so glad they had ice chests, binoculars and flashlights ) The Internet service is great, no waiting to connect to some group service , just plug in and go.

"Unit # 1301 has the most breathtaking and stunning views ever ! " Read full review on TripAdvisor 7/7/2009 Vote

8. Abbey Vacations handled the rental - very impressed with their service as they moved us from initial condo in block 5 due to building work in adjacent condo.

"Lovely quiet complex " Read full review on TripAdvisor 8/23/2008 Vote

9. The property was a large size, clean, relatively new and well maintained with all the amenities, appliances and services one would expect.

"Excellent accommodation " Read full review on TripAdvisor 12/14/2010 Vote