Omni Boston, Boston, Front Desk

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OpinionWell
Rank

14th

Out of 197

Omni Boston	Average Price: $302 Check Rates

Hotel Class:

60 School Street

Boston, 02108 View map

4-Star Hotel Rank: 12 of 38
Average review rating: 4.04

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (118) , MyTravelGuide (819) , TripAdvisor (1400) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (64) bar (237) bath (35) bathroom (437) bed (490) bill (22) breakfast (242) charge (61) check in (178) check out (40) closet (47) complimentary (63) concierge (129) cost (60) deal (77) decor (57) dinner (98) downtown (114) fee (22) food (180) front desk (179) hotel (2675) housekeeping (59) lobby (324) location (977) lunch (30) manager (62) money (64) parking (88) pillow (40) price (180) rate (149) recommend (208) restaurant (362) room (2741) room service (84) service (429) shower (78) staff (732) street (164) suite (220) towel (40) tub (20) valet (53) valet parking (34) value (66) view (224) walk (356) waterfront (31) wireless (91)

Front desk

Appears in 179 comments.

72% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (15) guest (8) helpful (20) hotel (18) housekeeping (7) informative (8) internet (7) management (11) nice (10) night (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check in went 100% smoothly - no waiting at all and the people at the front desk were very friendly and helpful.

"Fantastic stay! " Read full review on TripAdvisor 4/25/2012 Vote

2. The waiters were the best, and the front desk knew just where to send me when I broke my glasses.

"a bit of history " Read full review on TripAdvisor 4/5/2012 Vote

3. The front desk staff and concierge were extremely nice and helpful.

"Nice but... " Read full review on TripAdvisor 3/17/2012 Vote

4. At one point my husband and I locked ourselves out of our room and I had to go to the front desk to get a new key.

"An Experience... " Read full review on TripAdvisor 3/8/2012 Vote

5. All the hotel stuff were nice EXCEPT a front desk manager, his name is Louis.

"The front desk manager is so MEAN (Louis) " Read full review on TripAdvisor 2/23/2012 Vote

6. Staff from front desk to housekeeping were friendly and always spoke to guests and were very professional I highly recommend joining the Omni rewards program, this will get you free internet access in your room, turn down service, express check in, and a few other perks.

"If you want Peace and Quiet with in your Domain, this is not the Place! But let me finish! " Read full review on TripAdvisor 2/21/2012 Vote

7. Checked in and as the front desk was handing me the keys (my wife and I) he slipped it in w/ a smile that I had a nice room w/ a full size bed.

"Nightmare on School Street " Read full review on TripAdvisor 2/7/2012 Vote

8. The front desk experience was great, in fact was able to check into the hotel early.

"Haunted Historic Luxury " Read full review on TripAdvisor 1/28/2012 Vote

9. the front desk was friendly and got us in the room quickly.

"Parker House- a warm oasis on a cold, snowy day " Read full review on TripAdvisor 1/23/2012 Vote

10. The staff atthe front desk were very polite and helpful .

"Hotel in Boston " Read full review on TripAdvisor 1/9/2012 Vote