Venice Beach Los Angeles, Los Angeles, Manager

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Rank

74th

Out of 700

Venice Beach Los Angeles	Average Price: $227 Check Rates

Hotel Class:

327 Washington Boulevard

Los Angeles, 90291 View map

4-Star Hotel Rank: 24 of 45
Average review rating: 4.11

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (198)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) balcony (13) bar (13) bargain (2) bath (3) bathroom (16) beach (172) beachfront (2) bed (19) breakfast (116) charge (9) check in (6) checkout (2) check-out (3) closet (2) complimentary (8) cost (6) deal (4) decor (5) food (10) front desk (17) gym (2) hotel (205) housekeeping (2) lobby (15) location (97) lunch (2) manager (8) money (9) neighborhood (5) ocean (4) parking (53) patio (4) pillow (3) price (33) rate (21) recommend (21) restaurant (64) room (207) service (18) shower (9) staff (82) street (38) suite (7) towel (2) tub (2) value (16) view (9) walk (56) wireless (9)

Manager

Appears in 8 comments.

The following words were used in comments with Manager:
generous (2) liked (2) management (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Did not seem like the manager on duty did much.

"Cute Place " Read full review on TripAdvisor 6/17/2007 Vote

2. After speaking with the manager on the phone, we were told that because the reservation was made with a third party (not an Inn staff member over the phone), the rates could change without notice and a refund would not be issued.

"Book over the phone or get a surprise on your credit card statement! " Read full review on TripAdvisor 3/21/2012 Vote

3. When we mentioned this to the manager while discussing the room rate increase, he stated that he knew for a fact the water was not off on Saturday during our stay.

"Book over the phone or get a surprise on your credit card statement! " Read full review on TripAdvisor 3/21/2012 Vote

4. I tried to speak with a manager but I was questioned like a criminal about why I wanted to speak with someone and then when I talked to the manager I was dismissed.

"Awful front desk and rude management " Read full review on TripAdvisor 4/27/2010 Vote

5. I travel alot and find it very nice when the general manager emails me to say they received my reservation and a second one that says they are awaiting my arrival.

"Great customer service, value and comfort! " Read full review on TripAdvisor 11/25/2009 Vote

6. My flight was cancelled yesterday and although, I would have completely understood if I had forfeited a night's rate at the hotel, I was very pleasantly surprised when Maggie, general manager, replied to me notification email and said they understood some circumstances were out of our control and would not charge me for the missed night.

"Great customer service, value and comfort! " Read full review on TripAdvisor 11/25/2009 Vote

7. When the manager finally agreed to provide a receipt, he made it difficult.

"Book over the phone or get a surprise on your credit card statement! " Read full review on TripAdvisor 3/21/2012 Vote

8. The front desk manager was barely apologetic, explaining that well, they had to do their renovation sometime, so it was pretty much our tough luck that we scheduled our trip at this time.

"Very Disappointing " Read full review on TripAdvisor 3/12/2008 Vote