Hilton Los Angeles, Los Angeles, Front Desk

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Rank

34th

Out of 700

Hilton Los Angeles	Average Price: $237 Check Rates

Hotel Class:

535 South Grand Avenue

Los Angeles, 90071 View map

4-Star Hotel Rank: 14 of 45
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (34) , MyTravelGuide (368) , Travelocity (5) , TripAdvisor (228) , YahooTravel (30)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (59) bathroom (50) bed (50) breakfast (67) charge (13) check in (28) check out (9) complimentary (10) cost (11) deal (7) deck (7) decor (8) dinner (18) downtown (153) food (42) front desk (51) gym (18) hot tub (19) hotel (400) housekeeping (10) lobby (29) location (79) lunch (7) manager (18) money (8) parking (53) pillow (8) pool (94) price (21) rate (26) recommend (32) restaurant (99) room (338) room service (33) service (93) shower (25) spa (28) staff (128) street (40) to park (8) towel (9) tub (7) valet (30) valet parking (17) value (10) view (70) walk (50) wireless (10) workout room (7)

Front desk

Appears in 51 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (2) bar (3) clean (4) clerk (3) desk (52) doorman (4) friendly (9) great (6) helpful (9) hotel (7) lobby (3) need (3) nice (7) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check-in was a very nice experience, I don't remember her name, but the lady at the front desk was quite nice & helpful; a great start to our stay.

"Great downtown LA hotel! " Read full review on TripAdvisor 4/26/2012 Vote

2. The personnel at the front desk were always friendly and helpful, as were the attendants at the entrance door.

"Thoroughly enjoyed my stay at this charming hotel " Read full review on TripAdvisor 3/15/2012 Vote

3. The valets and front desk were polite and helpful.

"Close to Disney Hall " Read full review on TripAdvisor 2/10/2012 Vote

4. Richard at the front desk was so helpful in getting us sorted out each day.

"I liked it " Read full review on TripAdvisor 7/23/2011 Vote

5. The front desk clerk was nice enough, but did not recognize me as a Hhonors member or interact in any way.

"Average..... " Read full review on TripAdvisor 4/28/2011 Vote

6. Checkin was easy and the front desk was helpful.

"Late Review - Must add to acknowledge value " Read full review on TripAdvisor 11/29/2010 Vote

7. Front desk staff were great.

"Great hotel in LA with boutique feeling " Read full review on TripAdvisor 11/21/2010 Vote

8. Front desk staff were great.

"Great hotel in LA with boutique feeling " Read full review on TripAdvisor 11/21/2010 Vote

9. So Expedia resolves it and I go back and talk to the front desk about it and this time its a different guy but he says its all good and checks me in.

"You've ruined the Hilton name " Read full review on TripAdvisor 6/2/2010 Vote

10. Check-in was quick, with attentive bell staff and efficient front desk staff.

"Good Value Choice with Great Customer Service " Read full review on TripAdvisor 5/20/2010 Vote