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Rank
34th
Out of 700

Hilton Los Angeles

Average Price: $237  
 
Hotel Class:
535 South Grand Avenue
Los Angeles, 90071 View map  
4-Star Hotel Rank: 14 of 45
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (34) , MyTravelGuide (368) , Travelocity (5) , TripAdvisor (228) , YahooTravel (30)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 18 comments. 
83% wrote positive comments about manager
The following words were used in comments with Manager:
attentive (2)   breakfast (7)   desk (3)   hotel (6)   love (2)   management (19)   need (3)    
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1. From the moment we arrived at the door, till we were packing our bags in the trunk to leave, the hotel staff and manager were unbelievably attentive.
"Lovely hotel, excellent location, but it's the service that puts it over the top " Read full review on TripAdvisor   9/3/2011 Vote      
2. The hotel manager/desk manager took great interest in making sure all our needs were taken care of, to the point of comping us our breakfast the next day.
"Lovely hotel, excellent location, but it's the service that puts it over the top " Read full review on TripAdvisor   9/3/2011 Vote      
3. Spoilt my impression of this hotel as (one rude staff member can do) which was a shame as the manager was lovely to deal with.
"Disagreeable female evening manger " Read full review on TripAdvisor   5/3/2010 Vote      
4. A lovely girl named Katie emphathised with me and rang this manager offering for expedia to pay for our breakfasts(3 of them) as our voucher had 3 listings and no of breakfasts were not specified.
"Disagreeable female evening manger " Read full review on TripAdvisor   5/3/2010 Vote      
5. Does not offer Hilton Honors manager reception in evening and only offers coffee/or tea with toast or pastry for breakfast.
"Beautiful building and very close to Good Samaritan Hospital " Read full review on TripAdvisor   4/4/2012 Vote      
6. The manager also called.
"Hilton never gets it quite right " Read full review on TripAdvisor   1/27/2012 Vote      
7. I even brought all of this to the attention of the manager the morning we checked out but what could he say to fix it.
"My closet is bigger than the rooms " Read full review on TripAdvisor   11/10/2011 Vote      
8. I believe that the greatest interaction I received was from the manager named, 'Joey.
"Great friendly employees! " Read full review on TripAdvisor   4/2/2011 Vote      
9. I could not believe the insulting attitude I received from a MANAGER when I was clearly stressed as I needed important documents that were taken as an exchange student.
"Staff are terrible and things were stolen by staff! " Read full review on TripAdvisor   2/27/2011 Vote      
10. I was told that the manager was not in until later that day and that someone would have to call me back.
"Big Disappointment " Read full review on TripAdvisor   12/15/2010 Vote      
   
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