Hilton Los Angeles, Los Angeles, Service

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Rank

34th

Out of 700

Hilton Los Angeles	Average Price: $237 Check Rates

Hotel Class:

535 South Grand Avenue

Los Angeles, 90071 View map

4-Star Hotel Rank: 14 of 45
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (34) , MyTravelGuide (368) , Travelocity (5) , TripAdvisor (228) , YahooTravel (30)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (59) bathroom (50) bed (50) breakfast (67) charge (13) check in (28) check out (9) complimentary (10) cost (11) deal (7) deck (7) decor (8) dinner (18) downtown (153) food (42) front desk (51) gym (18) hot tub (19) hotel (400) housekeeping (10) lobby (29) location (79) lunch (7) manager (18) money (8) parking (53) pillow (8) pool (94) price (21) rate (26) recommend (32) restaurant (99) room (338) room service (33) service (93) shower (25) spa (28) staff (128) street (40) to park (8) towel (9) tub (7) valet (30) valet parking (17) value (10) view (70) walk (50) wireless (10) workout room (7)

Service

Appears in 93 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
best (5) breakfast (10) customer (6) excellent (7) food (12) friendly (4) good (11) great (21) helpful (5) hotel (19) nice (7) park (6) quality (5) reception (5) slow (5) staff (10) useful (6) valet (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service at the hotel was excellent.

"Terrific hotel, elegant, classy, and not like most giagantic LA hotels " Read full review on TripAdvisor 4/28/2012 Vote

2. We dined at a 'celebrity chef' restaurant at LA Live, but soon realized that our food experience at the Checkers provided THE BEST in food and service.

"Superb Staff " Read full review on TripAdvisor 4/21/2012 Vote

3. If you are so lucky enough to encounter Sherry, the most pleasant member of the reception staff, you will see why she's a GREAT representation of superior customer service.

"Superb Staff " Read full review on TripAdvisor 4/21/2012 Vote

4. You're in easy driving distance of Beverley Hills, Hollywood, Universal Studios etc. The valet service is reasonably priced and you can find plenty of places to eat in walking distance of the hotel whether it's for breakfast, lunch or dinner.

"Nice hotel, perfect location " Read full review on TripAdvisor 4/15/2012 Vote

5. Great room and service.

"The Great Hilton Checkers " Read full review on TripAdvisor 4/8/2012 Vote

6. Great rooms, breakfast was included & service was excellent.

"Great downtown hotel " Read full review on TripAdvisor 4/1/2012 Vote

7. Service was very good.

"Great downtown hotel " Read full review on TripAdvisor 3/27/2012 Vote

8. You have to pay parking cause there is no place to park your car but valet service was good.

"Nice but not That Nice " Read full review on TripAdvisor 3/16/2012 Vote

9. They were friendly and gave good service in whatever job they were doing.

"Nice but not That Nice " Read full review on TripAdvisor 3/16/2012 Vote

10. The bar had great service and the seafood cocktail is one of the best I've had at a bar.

"Nice but not That Nice " Read full review on TripAdvisor 3/16/2012 Vote