Hawaii Naniloa Hotel, Hilo, Complaint

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OpinionWell
Rank

4th

Out of 43

Hawaii Naniloa Hotel	Average Price: $102 Check Rates

Hotel Class:

93 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 2 of 3
Average review rating: 2.66

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (51) , MyTravelGuide (13) , TripAdvisor (145) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (5) bad (17) bare (9) chipped (5) complain (5) complaint (4) difficult (3) dingy (3) dirty (18) disappoint (9) disgust (3) dump (7) filthy (3) frustrated (3) hard (10) horrible (5) inconvenient (3) issue (6) lack (4) loud (11) mess (3) mildew (7) mistake (3) mold (11) nasty (4) negative (5) noise (26) noisy (9) odor (3) outdated (2) overpriced (3) problem (16) rock (5) rude (3) sad (2) sadly (2) scary (6) shabby (4) sick (2) slow (3) smell (13) smoker (3) stink (4) terrible (4) tiny (4) uncomfortable (9) unfortunate (4) unfriendly (3) weird (6) worst (5)

Complaint

Appears in 8 comments.

The following words were used in comments with Complaint:
complaints (8) floor (2) hotel (2) management (2) room (3) smoke (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have no complaints with the room, though I think I should warn people that many nice places I have stayed in Hawaii all have bare tile floors; easy cleaning with all the sand, I suppose.

"Decent for the area. " Read full review on TripAdvisor 2/27/2011 Vote

2. My only complaint about the room was there wasn't a microwave.

"Wait until Summer 2010, at least. " Read full review on Expedia 12/30/2009 Vote

3. Last complaint was in the service area.

"Great Hotel for the Hot Blooded Voyer or Exhibitionist " Read full review on TripAdvisor 5/21/2008 Vote

4. He acknowledged that the only complaint he was receiving concerned the tile down the halls, which caused noise to rattle.

"Finally, a crisp, clean hotel in Hilo. " Read full review on TripAdvisor 4/3/2008 Vote

5. From desk attendent to hotel manager, complaints are met with a shrug, and a non-commital 'Oh.

"Renovated and Still Broken " Read full review on TripAdvisor 8/23/2007 Vote

6. One complaint: the room had minimal furnishings.

"The Best Hotel in Hilo---If you stay in a Renovated Room--STUNNING! " Read full review on TripAdvisor 8/11/2007 Vote

7. Smoking on a non-smoking floor, after a complaint was made.

"How I hate thee, let me count the ways... " Read full review on TripAdvisor 12/30/2005 Vote

8. When we checked out of the hotel early the next morning, I voiced my concerns and complaints to the manager.

"Definitely Don't Chance Staying Here!! " Read full review on TripAdvisor 11/12/2004 Vote