Hawaii Naniloa Hotel, Hilo, Rude

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Rank

4th

Out of 43

Hawaii Naniloa Hotel	Average Price: $102 Check Rates

Hotel Class:

93 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 2 of 3
Average review rating: 2.66

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (51) , MyTravelGuide (13) , TripAdvisor (145) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 14 comments.

The following words were used in comments with Rude:
desk (3) night (2) not (2) secure (5) staff (6)

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1. Last note: When we checked in, the Front desk clerk was VERY rude.

"New, Clean but not Fancy " Read full review on TripAdvisor 9/29/2009 Vote

2. Just check the shower the night before so you can get it fixed before you are all wet and have to speak to someone rude & have your morning delayed.

"Go-ahead- In a renovated room, its a great value!!! " Read full review on TripAdvisor 9/30/2007 Vote

3. However, it caused delay and frustration dealing with the rude front desk girl with an attitude.

"Go-ahead- In a renovated room, its a great value!!! " Read full review on TripAdvisor 9/30/2007 Vote

4. The driveway is ridden with potholes, with a security staff that is very very rude.

"A Total Wreck " Read full review on YahooTravel 11/21/2006 Vote

5. The driveway is ridden with potholes, with a security staff that is very very rude.

"The Naniloa a Total Wreck! " Read full review on TripAdvisor 11/21/2006 Vote

6. The staff was nice except for the rude securty staff.

"A Real Dump! " Read full review on TripAdvisor 7/22/2006 Vote

7. One of the security staff was also majorly rude, they treated us as if we were 5 years old.

"Worst Ever! " Read full review on YahooTravel 6/20/2006 Vote

8. The font desk guy was very rude and had no personality what so ever.

"Worst Ever! " Read full review on YahooTravel 6/20/2006 Vote

9. The security guard \\\'Leny\\\' would not allow any guests in my room and was also very rude.

"Awful! Stay Elseware! " Read full review on YahooTravel 6/7/2006 Vote

10. However the new security are totaly rude and a joke.

"Awful! Stay Elseware! " Read full review on YahooTravel 6/7/2006 Vote