The Westin Maui Resort and Spa, Lahaina, Complaint

OpinionWell's Blog

Home » United States » Hawaii » Lahaina Hotels » The Westin Maui Resort and Spa

OpinionWell
Rank

8th

Out of 91

The Westin Maui Resort and Spa	Average Price: $376 Check Rates

Hotel Class:

2365 Kaanapali ParkWay

Lahaina, 96761 View map

4-Star Hotel Rank: 4 of 12
Average review rating: 4.04

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (108) , MyTravelGuide (279) , Expedia (104) , TripAdvisor (1727)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (42) avoid (44) awful (29) bad (139) big deal (25) broken (26) chipped (16) complain (93) complaint (56) cramped (23) dated (61) difficult (46) dirty (82) disappoint (185) downside (22) expensive (250) gross (14) hard (90) hate (14) horrible (38) issue (114) lack (28) loud (60) mildew (18) mold (16) negative (98) noise (96) noisy (65) outdated (37) outrageous (18) overpriced (49) poor (47) pricey (82) problem (187) ridiculous (36) rock (217) rough (18) rude (63) sad (15) shock (17) slow (71) smell (60) terrible (38) tiny (54) too small (22) uncomfortable (16) unfortunate (48) worn (34) worst (38) wrong (41)

Complaint

Appears in 163 comments.

The following words were used in comments with Complaint:
bed (7) biggest (11) car (6) clean (6) complaints (165) fee (6) food (8) good (6) hotel (25) kid (8) management (11) night (6) not (25) park (18) pool (21) resort (16) room (39) service (11) small (8) useful (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The only complaint that I have is the carpet really needs to be replaced in their mountain view rooms.

"Perfect place to stay! " Read full review on TripAdvisor 5/16/2012 Vote

2. The only complaint I have is the Starwood timeshare plug if you visit the concierge.

"First Time to Maui - Would Stay Here Again " Read full review on TripAdvisor 4/24/2012 Vote

3. The two complaints are housekeeping and food.

"Serene and Beautiful " Read full review on TripAdvisor 4/23/2012 Vote

4. I have only one complaint that turned into a running joke all week: Tropica restaurant is supposed to be excellent with one of the most romantic patios on the beach.

"Wonderful stay at the Westin " Read full review on TripAdvisor 4/3/2012 Vote

5. After reading all of the reviews on here, I was kind of worried about what I might be getting into here with all of the complaints and 'do not stay here' posts.

"Just chill out for once " Read full review on TripAdvisor 3/10/2012 Vote

6. my only complaint was having to leave.

"amazing place " Read full review on TripAdvisor 3/5/2012 Vote

7. My only complaint on that would be the carpet was pretty worn.

"Best Anniversary Ever!!! " Read full review on TripAdvisor 2/22/2012 Vote

8. One of the main complaints was that staff were not quite friendly or helpful.

"Enjoyable stay " Read full review on TripAdvisor 1/25/2012 Vote

9. Our main complaint about our room was that it was very dusty.

"Great Location and Pools " Read full review on TripAdvisor 1/25/2012 Vote

10. )My only complaints are the $25 a day fee but I must say we tried to get our monies worth.

"First trip to Hawaii with kids in tow " Read full review on TripAdvisor 1/6/2012 Vote