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OpinionWell
Rank
8th
Out of 91

The Westin Maui Resort and Spa

Average Price: $376  
 
Hotel Class:
2365 Kaanapali ParkWay
Lahaina, 96761 View map  
4-Star Hotel Rank: 4 of 12
Average review rating: 4.04
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (104) , MyTravelGuide (279) , TripAdvisor (1727) , YahooTravel (108)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Smell
Appears in 90 comments. 
The following words were used in comments with Smell:
bad (6)   bathroom (9)   carpet (6)   clean (12)   hotel (5)   housekeeping (4)   liked (22)   lobby (4)   mildew (10)   mold (8)   musty (9)   new (4)   nice (4)   night (4)   not (18)   old (5)   room (59)   smoke (9)   stains (5)   urine (6)    
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1. The minute the bell hop opened the door the smell of the smoke hit us {and the bell hop] like a ton of bricks.
"Beautiful & Relaxing " Read full review on TripAdvisor   5/13/2012 Vote      
2. (when looking to the left we could see the beach) The room smelled of raw sewage, we called the front desk and they sent up a housekeeper to clean the toilet bowl, really?, we ended up buying air fresheners and not spending time in the room.
"Some good things, some not so good. " Read full review on TripAdvisor   3/26/2012 Vote      
3. Our bathroom had such a strong mildew smell to it I searched for a hidden wet towel that had gone un-noticed.
"Not recommended " Read full review on TripAdvisor   2/16/2012 Vote      
4. The toilet area in our bathroom reeked of urine but the concierge had it cleaned the same day I asked and it did not smell any further.
"Just okay " Read full review on TripAdvisor   1/28/2012 Vote      
5. Turning on the air conditioner only made the smell go from bad to worse.
"A Resort in need of Good Rooms " Read full review on TripAdvisor   1/15/2012 Vote      
6. The wallpaper was peeling in more than one area, the furniture was scratched and disheveled and the room smelled musty.
"A Resort in need of Good Rooms " Read full review on TripAdvisor   1/15/2012 Vote      
7. There was one concierge there that had an attitude but we enjoyed making fun of her, and there is a funky smell on the 11th floor from the sugar cane I assume, but we said something and they sprayed right away.
"Totally worth it! " Read full review on TripAdvisor   12/12/2011 Vote      
8. The sheets had a scent that was not a clean and smell but a rather stale mildew smell to them.
"Nice pools, location and gardens but rooms are dated, small and average " Read full review on TripAdvisor   11/24/2011 Vote      
9. It looked and smelled like a college dorm room, and had a horrible layout.
"What a honeymoon... " Read full review on TripAdvisor   11/18/2011 Vote      
10. The carpets smelled musty.
"Not up to Westin Standards " Read full review on TripAdvisor   11/8/2011 Vote      
   
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