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Crowne Plaza Times Square Manhattan
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OpinionWell
Rank
84th
Out of 676
Crowne Plaza Times Square Manhattan
Average Price: $439
Check Rates
Hotel Class:
1605 BROADWAY Manhattan
New York City, 10019
View map
4-Star Hotel Rank:
33 of 106
Average review rating:
4.29
OpinionWell Value Index:
3
Traveler reviews analyzed:
BedBugRegistry
(
6
)
,
Expedia
(
89
)
,
MyTravelGuide
(
941
)
,
TripAdvisor
(
1208
)
,
YahooTravel
(
56
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Renovation
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
a bit pricey
(11)
annoy
(28)
avoid
(24)
awful
(18)
bad
(62)
badly
(12)
barely
(10)
big deal
(10)
broken
(16)
complain
(60)
complaint
(54)
cramped
(10)
damage
(10)
dated
(9)
difficult
(16)
dirty
(16)
disappoint
(91)
disturbing
(13)
downside
(18)
expensive
(154)
frustrated
(10)
hard
(42)
hardly
(11)
inconvenient
(15)
issue
(118)
lack
(24)
loud
(20)
mediocre
(10)
negative
(50)
noise
(134)
noisy
(41)
outdated
(10)
outrageous
(10)
overpriced
(20)
peeling
(11)
poor
(36)
pricey
(31)
problem
(166)
ridiculous
(11)
rock
(21)
rude
(52)
slow
(27)
smell
(15)
terrible
(21)
tiny
(18)
uncomfortable
(12)
unfortunate
(36)
worn
(14)
worst
(20)
wrong
(26)
See more
Issue
Appears in 124 comments.
The following words were used in comments with
Issue:
bathroom
(5)
big
(6)
breakfast
(4)
desk
(7)
floor
(8)
heating
(4)
helpful
(7)
hot
(9)
hotel
(24)
management
(8)
night
(10)
noise
(5)
not
(21)
offers
(4)
room
(49)
service
(6)
staff
(15)
toilets
(5)
useful
(5)
water
(10)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
There was an
issue
with the heat in my room, it was too hot for me at 68 degrees.
"Great Hotel and Excellent Staff "
Read full review
on
TripAdvisor
5/10/2012
Vote
2.
One of our backpacks had been opened during the day, so not sure about the security, but all our electronic equipment was locked in a suitcase while we were out of the room because of the no safe
issue
.
"Average at best "
Read full review
on
TripAdvisor
4/19/2012
Vote
3.
Any inconvenience or
issue
with the hotel is overcome by its location.
"great location "
Read full review
on
TripAdvisor
4/5/2012
Vote
4.
The only
issue
we had with the room, and it was VERY minor, was the Wifi signal was not very strong because we were at the end of the hallway.
"Surpassed my expectations! "
Read full review
on
TripAdvisor
3/22/2012
Vote
5.
Only
issue
was the heating which couldn't be controlled despite the wall mounted controller - it got really warm during the night.
"Location is great, not without issues "
Read full review
on
TripAdvisor
3/12/2012
Vote
6.
First
issue
EVER booking through a third party.
"Location is great, not without issues "
Read full review
on
TripAdvisor
3/12/2012
Vote
7.
Maintenance again had to come and attend to the
issue
; and took three visits over as many days to fix the problem permanently.
"Great location but very disappointing customer service "
Read full review
on
TripAdvisor
3/10/2012
Vote
8.
Finally, a few days after my stay I received a generic email that hotels send out asking for feedback, which I provided explaining all the
issue
s.
"Great location but very disappointing customer service "
Read full review
on
TripAdvisor
3/10/2012
Vote
9.
My room, a corner room, was large and reasonably clean though had maintenance
issue
s (see below).
"Great location but very disappointing customer service "
Read full review
on
TripAdvisor
3/10/2012
Vote
10.
I had a number of
issue
s with my room and service however, which while individually were small
issue
s, together I felt really let the hotel down, especially considering this is supposed to be '4 star' property.
"Great location but very disappointing customer service "
Read full review
on
TripAdvisor
3/10/2012
Vote
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