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Rank
84th
Out of 676

Crowne Plaza Times Square Manhattan

Average Price: $439  
 
Hotel Class:
1605 BROADWAY Manhattan
New York City, 10019 View map  
4-Star Hotel Rank: 33 of 106
Average review rating: 4.29
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (89) , MyTravelGuide (941) , TripAdvisor (1208) , YahooTravel (56)
SAFE TO BOOK ? (2/5 issues found)
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Issue
Appears in 124 comments. 
The following words were used in comments with Issue:
bathroom (5)   big (6)   breakfast (4)   desk (7)   floor (8)   heating (4)   helpful (7)   hot (9)   hotel (24)   management (8)   night (10)   noise (5)   not (21)   offers (4)   room (49)   service (6)   staff (15)   toilets (5)   useful (5)   water (10)    
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1. There was an issue with the heat in my room, it was too hot for me at 68 degrees.
"Great Hotel and Excellent Staff " Read full review on TripAdvisor   5/10/2012 Vote      
2. One of our backpacks had been opened during the day, so not sure about the security, but all our electronic equipment was locked in a suitcase while we were out of the room because of the no safe issue.
"Average at best " Read full review on TripAdvisor   4/19/2012 Vote      
3. Any inconvenience or issue with the hotel is overcome by its location.
"great location " Read full review on TripAdvisor   4/5/2012 Vote      
4. The only issue we had with the room, and it was VERY minor, was the Wifi signal was not very strong because we were at the end of the hallway.
"Surpassed my expectations! " Read full review on TripAdvisor   3/22/2012 Vote      
5. Only issue was the heating which couldn't be controlled despite the wall mounted controller - it got really warm during the night.
"Location is great, not without issues " Read full review on TripAdvisor   3/12/2012 Vote      
6. First issue EVER booking through a third party.
"Location is great, not without issues " Read full review on TripAdvisor   3/12/2012 Vote      
7. Maintenance again had to come and attend to the issue; and took three visits over as many days to fix the problem permanently.
"Great location but very disappointing customer service " Read full review on TripAdvisor   3/10/2012 Vote      
8. Finally, a few days after my stay I received a generic email that hotels send out asking for feedback, which I provided explaining all the issues.
"Great location but very disappointing customer service " Read full review on TripAdvisor   3/10/2012 Vote      
9. My room, a corner room, was large and reasonably clean though had maintenance issues (see below).
"Great location but very disappointing customer service " Read full review on TripAdvisor   3/10/2012 Vote      
10. I had a number of issues with my room and service however, which while individually were small issues, together I felt really let the hotel down, especially considering this is supposed to be '4 star' property.
"Great location but very disappointing customer service " Read full review on TripAdvisor   3/10/2012 Vote      
   
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