Crowne Plaza Times Square Manhattan, New York City, Worst

OpinionWell's Blog

Home » United States » New York » New York Destinations » New York Hotels » Crowne Plaza Times Square Manhattan

OpinionWell
Rank

84th

Out of 676

Crowne Plaza Times Square Manhattan	Average Price: $439 Check Rates

Hotel Class:

1605 BROADWAY Manhattan

New York City, 10019 View map

4-Star Hotel Rank: 33 of 106
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (89) , MyTravelGuide (941) , TripAdvisor (1208) , YahooTravel (56)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit pricey (11) annoy (28) avoid (24) awful (18) bad (62) badly (12) barely (10) big deal (10) broken (16) complain (60) complaint (54) cramped (10) damage (10) dated (9) difficult (16) dirty (16) disappoint (91) disturbing (13) downside (18) expensive (154) frustrated (10) hard (42) hardly (11) inconvenient (15) issue (118) lack (24) loud (20) mediocre (10) negative (50) noise (134) noisy (41) outdated (10) outrageous (10) overpriced (20) peeling (11) poor (36) pricey (31) problem (166) ridiculous (11) rock (21) rude (52) slow (27) smell (15) terrible (21) tiny (18) uncomfortable (12) unfortunate (36) worn (14) worst (20) wrong (26)

Worst

Appears in 27 comments.

The following words were used in comments with Worst:
$ (2) area (2) bathroom (2) breakfast (6) busy (2) continental (2) customer (2) drink (3) expense (3) guest (3) hotel (13) liked (2) new (4) night (2) not (2) reception (2) room (4) service (5) staff (4) swimming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The worst thing was the attitude of the reception staff - generally rude.

"Great rooms , great location " Read full review on TripAdvisor 5/7/2012 Vote

2. Check-in was quick and cheerful, no problems until we got to our allocated room, quite possibly the worst in the hotel.

"Location is great, not without issues " Read full review on TripAdvisor 3/12/2012 Vote

3. Having been on a 7 week visit to the US, staying at 9 different hotel across the country ranging from 2 star to 4 1/2 star; this '4 star' hotel had the worst service of the lot.

"Great location but very disappointing customer service " Read full review on TripAdvisor 3/10/2012 Vote

4. I found this distasteful and in the worst traditions of the hospitality industry.

"Avoid if possible - Terrible customer service " Read full review on TripAdvisor 3/5/2012 Vote

5. The parking was the worst.

"Great hotel, but don't take your car! " Read full review on TripAdvisor 1/21/2012 Vote

6. The worst part.

"NOT HELPFUL AT ALL! " Read full review on TripAdvisor 12/9/2011 Vote

7. New York is not and easy place to get around if you are relying on cabs, which we did because of the kids, in my opinion it was the worst place we could have stayed for us.

"Pretty Good ..... " Read full review on TripAdvisor 9/16/2011 Vote

8. )worst breakfast ever.

"Over-rated, over-priced " Read full review on TripAdvisor 9/14/2011 Vote

9. I am from London, currently live in Connecticut and have lived, worked and stayed in many Hotels in New York and around the world but this was quite the worst type of customer service I have ever experienced.

"appalling customer service " Read full review on TripAdvisor 8/2/2011 Vote

10. Given the relentless recession, I expected the worst, BUT WAS THRILLED by the beautiful renovations, and the extraordinary greeting I received from Leo, their newly promoted Guest Services Manager.

"Back to the Glory-Days: Exceptional Experience and Real CUSTOMER SERVICE! " Read full review on TripAdvisor 7/29/2011 Vote