The Benjamin, New York City, Frustrated

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Rank

38th

Out of 676

The Benjamin	Average Price: $453 Check Rates

Hotel Class:

125 East 50th Street

New York City, 10022 View map

4-Star Hotel Rank: 18 of 106
Average review rating: 4.44

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (41) , Travelocity (16) , TripAdvisor (801) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Frustrated

Appears in 9 comments.

The following words were used in comments with Frustrated:
elevator (2) hotel (2) liked (2) management (2) most (2)

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1. Again, frustrated - I sent an email to the manager, Andrew, and he was right on it and I was sent a lovely book with maps, dept.

"All rooms not created equal " Read full review on TripAdvisor 8/11/2011 Vote

2. It was very frustrating.

"All rooms not created equal " Read full review on TripAdvisor 8/11/2011 Vote

3. The wait for an elevator can be frustrating at times.

"Great Location and Large Rooms that are Unheard of in NYC " Read full review on TripAdvisor 6/13/2011 Vote

4. frustrated, tired and feeling out of any real options (every try and get a hotel at 6:00 pm in New York City?), I called the General Manager of The Benjamin, Andrew Labetti, and asked if there was any way he could help me get back into the sold out Benjamin so I al least had a place to sleep that night.

"The Benjamin Hotel - Setting New Customer Service Standards " Read full review on TripAdvisor 7/3/2009 Vote

5. The elevators are super slow and quite frustrating.

"Loved The Benjamin " Read full review on TripAdvisor 5/8/2008 Vote

6. My having to constantly check on whether they`d found it or not was taking on saga-like proportions and was extremely frustrating.

"Disappointing " Read full review on TripAdvisor 3/1/2006 Vote

7. They apologised sincerely (via concierge Anne-Marie; very nice and professional) but this was deeply frustrating and simply unacceptable: It is most unpleasant to feel ripped off like this; We had booked tickets to another show ourselves at a ticket office for far less and no booking fee;I don`t understand why the hotel would use a ticket agent that adds so much.

"Very Disappointg: Some points you really must know before booking: " Read full review on TripAdvisor 2/6/2006 Vote

8. It was, from start to finish, the single most frustrating part of an otherwise great week in NYC.

"Very Disappointg: Some points you really must know before booking: " Read full review on TripAdvisor 2/6/2006 Vote

9. I have experienced this before and it appears to be some form of local (or maybe state-wide or even national) ruling where the incumbent has the right to occupancy over those who have made a later reservation - very frustrating.

"Pleasant Trip " Read full review on TripAdvisor 4/5/2005 Vote