1. And, of you wanted to use pool/hot tub you had to traipse through first floor lobby area to get there--who wants to walk from 16th floor and back in a wet bathing suit?Housekeeping issue we had was while getting ready in morning (around 7 am) we put out Do Not disturb sign but when leaving room at 8 am the maid had put sign on door saying they respected our privacy so wouldn't service room unless we called.