Embassy Suites Chicago, Chicago, Rude

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Rank

59th

Out of 415

Embassy Suites Chicago	Average Price: $342 Check Rates

Hotel Class:

511 North Columbus Drive

Chicago, 60611 View map

3-Star Hotel Rank: 21 of 73
Average review rating: 4.17

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (622) , Travelocity (16) , TripAdvisor (497) , YahooTravel (54)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (11) avoid (11) bad (41) big deal (6) broken (13) chipped (20) complain (19) complaint (19) damage (11) dated (8) difficult (8) dirty (19) disappoint (34) disgust (4) disturbing (8) downside (9) expensive (30) gross (5) hard (26) hassle (8) horrible (8) inconvenient (9) issue (31) lack (6) loud (18) mediocre (6) mold (9) nasty (5) negative (18) noise (34) noisy (19) outrageous (4) peeling (4) poor (17) pricey (4) problem (58) ridiculous (7) rude (9) shock (7) slow (8) smell (19) tear (5) terrible (18) tiny (10) too small (5) uncomfortable (9) unfortunate (9) worn (8) worst (10) wrong (6)

Rude	Appears in 18 comments.

The following words were used in comments with Rude:
cold (3) desk (6) difficult (2) extremely (3) hotel (2) staff (5) weekends (2)

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1. The concierge at the Embassy Suites in Chicago, of all places, was incredibly rude and unhelpful.

"Overall Good Hotel " Read full review on TripAdvisor 9/5/2011 Vote

2. The sevice and staff were rude and overworked given the capacity over this weekend.

"Overbooked and I would never stay here agian " Read full review on TripAdvisor 7/26/2011 Vote

3. She was extremely abrupt and rude.

"Great location! " Read full review on TripAdvisor 12/23/2010 Vote

4. Everyone who worked therre was really rude.

"NO customer service! " Read full review on TripAdvisor 9/7/2010 Vote

5. Everyone who worked therre was really rude.

"NO customer service! " Read full review on TripAdvisor 9/7/2010 Vote

6. The guests by weekend were rude as well.

"Pathetic Service! " Read full review on TripAdvisor 8/17/2010 Vote

7. The front desk was cold and rude upon arrival.

"Pathetic Service! " Read full review on TripAdvisor 8/17/2010 Vote

8. I had extra charges for parking, for which I paid cash, my sweater was removed from the room, there has been zero follow up on the hotels part, and the staff was very rude.

Read full review on MyTravelGuide 12/10/2009 Vote

9. The girl rudely said ' I answered now' without even apologizing.

"Among the Worst Hotel Experiences " Read full review on TripAdvisor 10/26/2009 Vote

10. While traveling on business as a meeting planner, upon checking in, the extremely rude front desk said my pre-paid reservation for 4 nights had been cancelled by Orbitz.

"Worst experience ever - won't stay here again ! " Read full review on TripAdvisor 10/24/2009 Vote