The St. Regis Washington, D.C., Washington DC, Errors

OpinionWell's Blog

Home » United States » » Washington DC Destinations » Washington DC Hotels » The St. Regis Washington, D.C.

OpinionWell
Rank

35th

Out of 279

The St. Regis Washington, D.C.	Average Price: $515 Check Rates

Hotel Class:

923 16th and K Streets, NorthWest

Washington DC, 20006 View map

5-Star Hotel Rank: 6 of 12
Average review rating: 4.62

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (37) , Travelocity (2) , TripAdvisor (249) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

awkward (3) bad (11) big deal (3) broken (2) complain (8) complaint (17) cramped (4) dated (3) delay (3) depressing (2) difficult (7) disappoint (29) disgust (2) downside (3) errors (4) expensive (12) fear (2) hard (9) issue (6) lack (5) loud (3) mediocre (2) mistake (4) negative (3) noise (8) noisy (3) overpriced (4) poor (6) poorly (3) pretty small (2) pricey (8) problem (16) ridiculous (2) rude (8) shabby (3) slow (2) smell (2) sophisticated (2) tear (2) terrible (5) tiny (4) ugly (3) unacceptable (3) uncomfortable (2) unfortunate (8) unfriendly (3) unhelpful (3) worn (2) worst (6) wrong (4)

Errors

Appears in 4 comments.

The following words were used in comments with Errors:
correct (3) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. They billed me an extra $5 in error and when I mentioned it, they made a HUGE deal about correcting it.

"Great hotel overall, but beware... " Read full review on TripAdvisor 1/5/2012 Vote

2. A very courteous engineer tried to fix it and said the error would be corrected later in the day 'at the provider'.

"A great Starwood weekend at the St Regis " Read full review on TripAdvisor 10/31/2011 Vote

3. Here is my real complaint: it took 3 lengthy phone calls and 2 emails before the error was corrected.

"Good, but..... " Read full review on TripAdvisor 9/6/2011 Vote

4. They made errors on our room service as well, also complaining they were too 'busy' to offer excellent service.

"Don't waste your money " Read full review on TripAdvisor 8/5/2011 Vote