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OpinionWell
Rank
35th
Out of 279

The St. Regis Washington, D.C.

Average Price: $515  
 
Hotel Class:
923 16th and K Streets, NorthWest
Washington DC, 20006 View map  
5-Star Hotel Rank: 6 of 12
Average review rating: 4.62
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (37) , Travelocity (2) , TripAdvisor (249) , YahooTravel (6)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 10 comments. 
The following words were used in comments with Lack:
free (2)   good (2)   hotel (2)   lacking (10)   service (5)    
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1. The point deduction is for no free-wifi, which isn't cool in this day and age, and for the lack of readily available coffee until 6:30 AM.
"Heavenly- for a cost " Read full review on TripAdvisor   3/1/2012 Vote      
2. However, the hotel is lacking personal style and life.
"The Second Best Starwood Property in DC! " Read full review on TripAdvisor   10/22/2011 Vote      
3. The fitness center is lacking and there is not a good option for those who would like to do more than use the few pieces of cardio equipment is has (read: no free weights and only one antiquated multi-purpose machine).
"Great Hotel for Business Traveler " Read full review on TripAdvisor   8/2/2011 Vote      
4. I travel frequently for business and pleasure and this was probably the first time I found such an inconsistency between a high level property and a complete lack of customer service.
"Missed the St. Regis service " Read full review on TripAdvisor   7/15/2011 Vote      
5. My only complaint would be a lack of closet /drawer space.
"Luxury and location " Read full review on TripAdvisor   3/8/2011 Vote      
6. Service wasn't five star but the location, the rooms and the amenities compensated for the lack of good service.
"Very impressed " Read full review on Expedia   11/17/2009 Vote      
7. While we had read the many reviews from TripAdvisor that admonished the hotel for its lacking service we entered our stay with an open mind.
"Beautiful suite; Ugly service " Read full review on TripAdvisor   9/28/2009 Vote      
8. The service is far below a 5 star property given the coldness of the reception and lack of knowledge of the concierge.
"An impressively appointed hotel with 5-Star looks but 3-Star service " Read full review on TripAdvisor   5/6/2009 Vote      
9. The bathroom was also nice, but it lacked a tub.
"Good hotel, but a bit dated " Read full review on TripAdvisor   4/12/2009 Vote      
10. there is an overall lack of attention to detail.
"Ok when you get a discount, but don't pay the published rate! " Read full review on Expedia   5/31/2006 Vote      
   
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