The St. Regis Washington, D.C., Washington DC, Problem

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OpinionWell
Rank

35th

Out of 279

The St. Regis Washington, D.C.	Average Price: $515 Check Rates

Hotel Class:

923 16th and K Streets, NorthWest

Washington DC, 20006 View map

5-Star Hotel Rank: 6 of 12
Average review rating: 4.62

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (37) , Travelocity (2) , TripAdvisor (249) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Problem

Appears in 13 comments.

The following words were used in comments with Problem:
expectation (2) helpful (2) hotel (6) not (6) room (2) staff (3)

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1. Nothing that would be a real problem for any guest, but for a premium hotel with premium price, you have super high expectations.

"Great DC hotel, outstanding service; may be showing a little age? " Read full review on TripAdvisor 5/17/2012 Vote

2. We had several small problems that we did not mention to management, but which shouldn't have happened at a hotel of this level.

"Nice, but not up to expectations " Read full review on TripAdvisor 1/19/2012 Vote

3. This was not a huge problem as we spent little time there what spoilt the stay was the rudeness of the staff.

"Resting on it's reputation " Read full review on TripAdvisor 1/6/2012 Vote

4. 00 in room service charges, thankfully I caught it, but after that stay i checked the bill expecting another problem and of course there was.

"Don't waste your money " Read full review on TripAdvisor 8/5/2011 Vote

5. Only problem we had was with the connecting door.

"Luxury and location " Read full review on TripAdvisor 3/8/2011 Vote

6. The area right around the hotel was not as lively as I thought it would be but as Georgetown was so near it was not a real problem.

"Wish it was my second home " Read full review on TripAdvisor 2/25/2011 Vote

7. If anyone had inspected this room in the past couple months, this problem should have been easily spotted.

"Not Deserving of a 5-star rating " Read full review on TripAdvisor 5/19/2010 Vote

8. The concierge was able to print our boarding passes for departing flights without a problem, which we appreciated.

"Very Nice Hotel! " Read full review on TripAdvisor 4/14/2010 Vote

9. This clerk did not turn out to be representative of the rest of the staff in the hotel who generally went out of their way to be helpful but it became clear over our stay that the St Regis does indeed have a few staff problems.

"Nice...but was it really a St Regis? " Read full review on TripAdvisor 5/21/2009 Vote

10. The only problem I had found is beyond the tourist sites on The Mall, the hotel is not very convenient.

"An impressively appointed hotel with 5-Star looks but 3-Star service " Read full review on TripAdvisor 5/6/2009 Vote