InterContinental Hotel Cleveland, Cleveland, Helpful

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Rank

19th

Out of 115

InterContinental Hotel Cleveland	Average Price: $245 Check Rates

Hotel Class:

9801 Carnegie Avenue

Cleveland, 44106 View map

4-Star Hotel Rank: 4 of 4
Average review rating: 4.24

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (5) , MyTravelGuide (11) , TripAdvisor (89) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 29 comments.

The following words were used in comments with Helpful:
car (2) clean (2) comfortable (2) concierge (2) enjoy (2) exceptionally (2) friendly (5) guest (3) hotel (3) nice (2) not (6) pleasant (2) polite (3) quality (3) room (4) shower (2) staff (17) suite (2) well (3)

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1. Antoinette Peterson is a charming & helpful hostess.

"April Stay " Read full review on TripAdvisor 4/24/2012 Vote

2. Downside is distance to quality venues for eating and shopping, however their concierge service is pleasant and helpful.

"Good for Clinic Visit " Read full review on TripAdvisor 2/27/2012 Vote

3. The staff seem to really enjoy NOT helping the guests.

"Worst hotel experience I have ever had " Read full review on TripAdvisor 2/8/2012 Vote

4. Staff at check-in was helpful and polite, my business dinner at the restaurant was tasty and delivered promptly with helpful and friendly servers, the guest room (on the 11th floor, Priority Club room) was exceptionally well laid out and exceptionally clean with a good shower and nice bath condiments.

"Exactly what I expected and needed as a business traveler " Read full review on TripAdvisor 1/29/2012 Vote

5. A helpful staff, and quality restaurants actually make it a pleasure to stay here, and usually under not so exciting circumstances.

"Best place to stay at the Cleveland Clinic " Read full review on TripAdvisor 10/20/2011 Vote

6. The morning hostess was just as helpful.

"Business & Pleasure " Read full review on TripAdvisor 9/28/2011 Vote

7. Hostess/concierge Antoinette Peterson greeted us by name each time & went out of her way to be helpful to everyone, even when it got crowded on a Monday evening.

"Business & Pleasure " Read full review on TripAdvisor 9/28/2011 Vote

8. The staff was very helpful and a pleasure to deal with.

"Very nice conference hotel. " Read full review on TripAdvisor 7/25/2011 Vote

9. The duty manager was not helpful and said that the time cannot be changed and the best they can do is to arrange a car to take the patient to their nearby property (InterCon Suites) for the shower in the morning.

"Great hospital. Hotel not up to standard. " Read full review on TripAdvisor 7/11/2011 Vote

10. Everyone was so kind and helpful throughout my entire stay.

"Amazing! " Read full review on TripAdvisor 4/13/2011 Vote