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Rank
84th
Out of 517

The Horton Grand Hotel and Suites

Average Price: $227  
 
Hotel Class:
311 Island Avenue
San Diego, 92101 View map  
3-Star Hotel Rank: 42 of 101
Average review rating: 3.18
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (55) , TripAdvisor (163) , YahooTravel (27)
SAFE TO BOOK ? (1/5 issues found)
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Helpful
Appears in 70 comments. 
The following words were used in comments with Helpful:
car (4)   clean (4)   desk (11)   extremely (5)   friendly (23)   great (4)   hotel (10)   informative (3)   luggage (4)   need (4)   nice (3)   not (4)   park (3)   pleasant (6)   recommend (2)   reviews (2)   room (7)   service (3)   staff (43)   valet (5)    
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1. This dynamic duo Emma and Julian make a quite a pair, she never stepped up to help me out when I was in need of a sweater and I tipped her too.
"Cozy hotel with a wonderful location " Read full review on TripAdvisor   4/29/2012 Vote      
2. He could help them but not me???? I don't know if it is a race issue, the guy is hispanic and so am I, the couple he was helping out were white.
"Cozy hotel with a wonderful location " Read full review on TripAdvisor   4/29/2012 Vote      
3. So here we come to check out time and this couple in front of us forgot their precious blue ticket and guess what? Julian was happy to help them.
"Cozy hotel with a wonderful location " Read full review on TripAdvisor   4/29/2012 Vote      
4. The staff was very friendly and helpful.
"Pleasant staff, great location and charming atmosphere " Read full review on TripAdvisor   4/25/2012 Vote      
5. Their was no welcome, just a how can I help you with barely looking up from what ever task was more important than checking in a guest.
"Poor service " Read full review on TripAdvisor   4/1/2012 Vote      
6. It's the first time I have ever felt that I had to go out and buy a scented candle, which didn't help all that much.
"Seriously quirky " Read full review on TripAdvisor   1/29/2012 Vote      
7. And despite numerous complaints from other visitors about the uncaring staff, I thought they were just fine, friendly, chatty and helpful, just not particularly 'corporate'.
"Seriously quirky " Read full review on TripAdvisor   1/29/2012 Vote      
8. The hotel management staff is very helpful and efficient.
"Horton Grand Reunion Locale " Read full review on TripAdvisor   10/22/2011 Vote      
9. Having room service and a seven-days-a-week, regularly open restaurant will help tremendously.
"Better than Average " Read full review on TripAdvisor   10/2/2011 Vote      
10. It is a lovely hotel, and the staff are very friendly and helpful.
"A Gem in the heart of the Gaslamp Quarter. " Read full review on TripAdvisor   8/25/2011 Vote      
   
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