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The Horton Grand Hotel and Suites
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OpinionWell
Rank
84th
Out of 517
The Horton Grand Hotel and Suites
Average Price: $227
Check Rates
Hotel Class:
311 Island Avenue
San Diego, 92101
View map
3-Star Hotel Rank:
42 of 101
Average review rating:
3.18
OpinionWell Value Index:
2
Traveler reviews analyzed:
Expedia
(
55
)
,
TripAdvisor
(
163
)
,
YahooTravel
(
27
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
acceptable
(3)
accommodating
(4)
adequate
(4)
affordable
(7)
amazing
(7)
beautiful
(23)
best
(14)
better
(11)
big
(12)
cares
(11)
cheaper
(5)
clean
(54)
comfortable
(51)
convenient
(14)
cool
(9)
courteous
(11)
cozy
(4)
efficient
(8)
elegant
(4)
excellent
(21)
exceptional
(8)
fabulous
(9)
fantastic
(6)
free
(9)
fresh
(4)
friendly
(62)
fun
(12)
good
(55)
great
(84)
happy
(6)
helpful
(56)
huge
(6)
impressed
(4)
liked
(75)
love
(35)
new
(13)
nice
(71)
perfect
(9)
perfectly
(3)
pleasant
(14)
pleased
(8)
plenty
(9)
positive
(7)
quiet
(20)
reasonable
(9)
responsive
(4)
soft
(4)
tasteful
(6)
welcoming
(7)
wonderful
(18)
See more
Helpful
Appears in 70 comments.
The following words were used in comments with
Helpful:
car
(4)
clean
(4)
desk
(11)
extremely
(5)
friendly
(23)
great
(4)
hotel
(10)
informative
(3)
luggage
(4)
need
(4)
nice
(3)
not
(4)
park
(3)
pleasant
(6)
recommend
(2)
reviews
(2)
room
(7)
service
(3)
staff
(43)
valet
(5)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
This dynamic duo Emma and Julian make a quite a pair, she never stepped up to
help
me out when I was in need of a sweater and I tipped her too.
"Cozy hotel with a wonderful location "
Read full review
on
TripAdvisor
4/29/2012
Vote
2.
He could
help
them but not me???? I don't know if it is a race issue, the guy is hispanic and so am I, the couple he was
help
ing out were white.
"Cozy hotel with a wonderful location "
Read full review
on
TripAdvisor
4/29/2012
Vote
3.
So here we come to check out time and this couple in front of us forgot their precious blue ticket and guess what? Julian was happy to
help
them.
"Cozy hotel with a wonderful location "
Read full review
on
TripAdvisor
4/29/2012
Vote
4.
The staff was very friendly and
helpful
.
"Pleasant staff, great location and charming atmosphere "
Read full review
on
TripAdvisor
4/25/2012
Vote
5.
Their was no welcome, just a how can I
help
you with barely looking up from what ever task was more important than checking in a guest.
"Poor service "
Read full review
on
TripAdvisor
4/1/2012
Vote
6.
It's the first time I have ever felt that I had to go out and buy a scented candle, which didn't
help
all that much.
"Seriously quirky "
Read full review
on
TripAdvisor
1/29/2012
Vote
7.
And despite numerous complaints from other visitors about the uncaring staff, I thought they were just fine, friendly, chatty and
helpful
, just not particularly 'corporate'.
"Seriously quirky "
Read full review
on
TripAdvisor
1/29/2012
Vote
8.
The hotel management staff is very
helpful
and efficient.
"Horton Grand Reunion Locale "
Read full review
on
TripAdvisor
10/22/2011
Vote
9.
Having room service and a seven-days-a-week, regularly open restaurant will
help
tremendously.
"Better than Average "
Read full review
on
TripAdvisor
10/2/2011
Vote
10.
It is a lovely hotel, and the staff are very friendly and
helpful
.
"A Gem in the heart of the Gaslamp Quarter. "
Read full review
on
TripAdvisor
8/25/2011
Vote
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