Club Quarters Downtown, New York City, Front Desk

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Rank

157th

Out of 676

Club Quarters Downtown	Average Price: $300 Check Rates

Hotel Class:

52 William Street

New York City, 10005 View map

3-Star Hotel Rank: 52 of 154
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (27) , MyTravelGuide (631) , Travelocity (28) , Expedia (67) , TripAdvisor (336) , BedBugRegistry (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (16) bar (38) bathroom (81) bed (107) bill (11) breakfast (33) charge (21) check in (69) check out (15) checkout (12) check-out (10) closet (37) complimentary (16) cost (12) deal (34) decor (7) dinner (16) discount (11) downtown (96) fee (8) food (20) front desk (63) gym (13) hotel (635) housekeeping (10) lobby (60) location (233) manager (22) money (24) neighborhood (13) parking (30) pillow (35) price (107) rate (31) recommend (54) restaurant (95) room (653) room service (12) service (99) sheets (5) shower (56) staff (162) street (176) suite (34) towel (23) value (33) view (31) walk (75) water pressure (5) wireless (47)

Front desk

Appears in 63 comments.

61% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (5) desk (65) helpful (14) hotel (4) liked (4) lobby (4) nice (3) responsive (6) slow (4) staff (20) useful (3) water (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff at front desk was great.

"Excellent, Excellent, Excellent!! " Read full review on TripAdvisor 5/18/2012 Vote

2. The staff at the front desk (Amy and Diane) really made my wife and I feel welcome and comfortable.

"Great, friendly service " Read full review on TripAdvisor 5/11/2012 Vote

3. With that said I had to call both nights to get the front desk to to quiet down the neighbors.

"No sleeping/resting at this hotel. " Read full review on TripAdvisor 1/3/2012 Vote

4. It was clean, spacious, had complimentary distilled water in the hallway, free wireless, a nice workout facility, coffee in the morning and the front desk staff helped us with our questions about getting around on the subway.

"Comfortable hotel, nice ammenities, a little far away. " Read full review on TripAdvisor 10/27/2011 Vote

5. Front desk staff were incredibly responsive to requests, including early check-in.

"Great hotel! " Read full review on TripAdvisor 9/6/2011 Vote

6. The front desk was helpful and welcoming, although I could have opted for self check-in.

"Great Location for Reasonable Price " Read full review on TripAdvisor 8/10/2011 Vote

7. Front desk response was 'Sir, I am the only one working here I can't help you.

"worst Hotel I ever stayed in " Read full review on TripAdvisor 4/26/2011 Vote

8. Tony at the front desk makes you feel like you're visiting his home.

"Tony made it fabulous! " Read full review on TripAdvisor 12/9/2010 Vote

9. I didn't eat at the cafe but the front desk staff were very helpful in recommending cheap and cheerful spots for breakfast in the morning.

"a great surprise " Read full review on TripAdvisor 12/2/2010 Vote

10. Cabbie had no problem getting there, the front desk allowed me to check in at 11:30 which really surprised me.

"Unexpected Find! " Read full review on TripAdvisor 9/22/2010 Vote