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W New York - The Tuscany
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OpinionWell
Rank
65th
Out of 676
W New York - The Tuscany
Average Price: $349
Check Rates
Hotel Class:
120 East 39th Street
New York City, 10016
View map
4-Star Hotel Rank:
27 of 106
Average review rating:
3.77
OpinionWell Value Index:
3
Traveler reviews analyzed:
Expedia
(
11
)
,
MyTravelGuide
(
1
)
,
Travelocity
(
3
)
,
TripAdvisor
(
325
)
,
YahooTravel
(
10
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Renovation
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(18)
bar
(70)
bath
(15)
bathroom
(94)
bathtub
(7)
bed
(80)
breakfast
(67)
charge
(10)
check in
(39)
check out
(7)
checkout
(6)
closet
(22)
concierge
(12)
cost
(12)
deal
(17)
decor
(19)
dinner
(11)
downtown
(6)
fee
(6)
food
(15)
front desk
(55)
gym
(17)
hotel
(514)
housekeeping
(15)
lobby
(64)
location
(182)
manager
(10)
money
(19)
neighborhood
(12)
parking
(7)
pillow
(6)
price
(53)
rate
(38)
recommend
(60)
restaurant
(37)
room
(620)
room service
(14)
service
(91)
shower
(48)
staff
(235)
street
(37)
suite
(35)
towel
(9)
tub
(7)
value
(28)
view
(50)
walk
(69)
walk in
(14)
walk-in
(9)
wireless
(23)
See more
Front desk
Appears in 55 comments.
90% wrote positive comments about
front desk
The following words were used in comments with
Front desk:
best
(2)
breakfast
(4)
cafe
(2)
change
(2)
clean
(2)
desk
(56)
friendly
(12)
great
(4)
helpful
(8)
hotel
(8)
new
(3)
nice
(4)
night
(5)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
You get to meet the incredible people who work there, like Shane and Dennis on the
front desk
, Rebecca the bartender, Jon and Carlos and Brad on the door.
"The heart of Tuscany. "
Read full review
on
TripAdvisor
1/19/2012
Vote
2.
The
front desk
staff were friendly and helpful.
"Well book here again. "
Read full review
on
TripAdvisor
11/20/2011
Vote
3.
We arrived early and were greeted by a very pleasant bellmen and
front desk
staff.
"Great hotel and great price "
Read full review
on
TripAdvisor
10/26/2011
Vote
4.
The hotel itself is a few blocks from Grand Central station, the
front desk
staff at the Tuscany are wonderful as is the lady who looks after breakfast.
"Top quality hotel in great location "
Read full review
on
TripAdvisor
9/16/2011
Vote
5.
From the moment you are greeted at the front door by the very handsome Ambassadors, to the very personable Front Desk Agents, friendly Houskeeping, etc, this has to be the BEST HOTEL in NEW YORK CITY.
"Best Hotel in New York City!!! "
Read full review
on
TripAdvisor
8/22/2011
Vote
6.
The
front desk
is staffed with friendly, happy and highly knowledgeable personnel.
"Overall a wonderful experience "
Read full review
on
TripAdvisor
6/21/2011
Vote
7.
Front desk
and bellman extremely helpful.
"Great Hotel! "
Read full review
on
TripAdvisor
3/15/2011
Vote
8.
The jewel in the crown for us was undoubtedly Shane at the
front desk
, who is a great ambassador for the hotel.
"Perfect New York Experience, can't wait to return "
Read full review
on
TripAdvisor
2/26/2011
Vote
9.
The jewel in the crown for us was undoubtedly Shane at the
front desk
, who is a great ambassador for the hotel.
"Perfect New York Experience, can't wait to return "
Read full review
on
TripAdvisor
2/26/2011
Vote
10.
We had stayed at this hotel several times when it was part of the 'W' hotel chain so were concerned with possible changes under new management but decided to try it again based on recomendation of
front desk
staff who had remained with the hotel.
"This hotel is fabulous in every way! "
Read full review
on
TripAdvisor
2/23/2011
Vote
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