W New York - The Tuscany, New York City, Service

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OpinionWell
Rank

65th

Out of 676

W New York - The Tuscany	Average Price: $349 Check Rates

Hotel Class:

120 East 39th Street

New York City, 10016 View map

4-Star Hotel Rank: 27 of 106
Average review rating: 3.77

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (11) , MyTravelGuide (1) , Travelocity (3) , TripAdvisor (325) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (18) bar (70) bath (15) bathroom (94) bathtub (7) bed (80) breakfast (67) charge (10) check in (39) check out (7) checkout (6) closet (22) concierge (12) cost (12) deal (17) decor (19) dinner (11) downtown (6) fee (6) food (15) front desk (55) gym (17) hotel (514) housekeeping (15) lobby (64) location (182) manager (10) money (19) neighborhood (12) parking (7) pillow (6) price (53) rate (38) recommend (60) restaurant (37) room (620) room service (14) service (91) shower (48) staff (235) street (37) suite (35) towel (9) tub (7) value (28) view (50) walk (69) walk in (14) walk-in (9) wireless (23)

Service

Appears in 91 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
clean (6) customer (6) excellent (6) free (4) friendly (8) good (8) great (16) guest (5) helpful (6) hotel (22) liked (5) location (5) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service they offered helping us to book restaurants was outstanding.

"Excellent service " Read full review on TripAdvisor 4/8/2012 Vote

2. Scotty's diner (2 minutes away) is another handy tip for great breakfasts and excellent service.

"Perfect location, excellent staff " Read full review on TripAdvisor 1/8/2012 Vote

3. We had cocktails in the bar 'Audrey' twice, and the service was very good, and they offer 2:1 Mondays and Tuesdays.

"Great value, great location, nice rooms " Read full review on TripAdvisor 12/15/2011 Vote

4. Clean rooms,comfortable beds,and friendly service.

"Great price for location " Read full review on TripAdvisor 12/13/2011 Vote

5. Service was excellent, the friendliest and most caring reception I have ever experienced.

"Fabulous service, excellent location " Read full review on TripAdvisor 11/13/2011 Vote

6. Great service.

"Clean, large, good bed " Read full review on TripAdvisor 10/5/2011 Vote

7. Service was terrific.

"The Whole Package " Read full review on TripAdvisor 9/15/2011 Vote

8. The service is wonderful and the staff are so nice and helpful.

"Great Place " Read full review on TripAdvisor 8/25/2011 Vote

9. Great service, clean rooms, and friendly staff.

"Neat gem of a place in NYC " Read full review on TripAdvisor 8/24/2011 Vote

10. I was mostly very impressed with the top notch service from the staff at the hotel.

"4 nights stay in NYC " Read full review on TripAdvisor 8/23/2011 Vote