Home » United States » Ohio » Cleveland Destinations » Cleveland Hotels » InterContinental Hotel Cleveland
Back to search results
OpinionWell
Rank
19th
Out of 115

InterContinental Hotel Cleveland

Average Price: $245  
 
Hotel Class:
9801 Carnegie Avenue
Cleveland, 44106 View map  
4-Star Hotel Rank: 4 of 4
Average review rating: 4.24
OpinionWell Value Index: 1
Traveler reviews analyzed: BedBugRegistry (5) , MyTravelGuide (11) , TripAdvisor (89) , YahooTravel (1)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 25 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
problem (4)   rating (2)   reluctant (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Overall, the hotel manager really needs to take control of his/her property, as it is too beautiful a facility to fall into 'personnel disarray.
"Low marks from a Platinum Ambassador " Read full review on TripAdvisor   8/18/2011 Vote      
2. The only one good at this hotel is the Manager, who was very nice and communicative as I presented him my experiences.
"Average Intercontinental connected to a Hospital " Read full review on TripAdvisor   7/16/2010 Vote      
3. Apparently there is a rule at hotels about being 21 - the manager immediately smoothed the way for us, no problem, as we needed him with us and had been staying there a number of days.
"Service with a smile " Read full review on TripAdvisor   5/13/2012 Vote      
4. She offered for the sales manager of the hotel to call me back the next day, and I left my number to discuss the problem.
"Worst hotel experience I have ever had " Read full review on TripAdvisor   2/8/2012 Vote      
5. I asked to talk to a manager, who said that she wasn't going to do anything, and refused to remove the charge.
"Worst hotel experience I have ever had " Read full review on TripAdvisor   2/8/2012 Vote      
6. Sincerely, Kim Knoll, Business Travel Sales Manager.
Read full review   9/2/2011 Vote      
7. I immediately called the duty manager to request adjustment of the suspension period as the patient is required to shower prior to surgery at 5:15am.
"Great hospital. Hotel not up to standard. " Read full review on TripAdvisor   7/11/2011 Vote      
8. From the bell captains, front desk and managers they are dedicated to making your staff extremely pleasant.
"The staff at the Intercontinental put Customers and Patients FIRST " Read full review on TripAdvisor   2/25/2011 Vote      
9. The manager get defensive and proceeds to say that they changed the sheets and three people inspected the bed so she doesn't know how it got there.
"STAY AWAY unless you like someone else's hair in your bed! " Read full review on TripAdvisor   1/22/2011 Vote      
10. She reluctantly offers to change the sheets, but the housekeeping manager interjects saying she doesn't want to change them if this is going to be an on-going problem.
"STAY AWAY unless you like someone else's hair in your bed! " Read full review on TripAdvisor   1/22/2011 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved