InterContinental Hotel Cleveland, Cleveland, Staff

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Rank

19th

Out of 115

InterContinental Hotel Cleveland	Average Price: $245 Check Rates

Hotel Class:

9801 Carnegie Avenue

Cleveland, 44106 View map

4-Star Hotel Rank: 4 of 4
Average review rating: 4.24

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (5) , MyTravelGuide (11) , TripAdvisor (89) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bathroom (23) bathtub (2) bed (16) bill (7) breakfast (17) charge (16) check in (14) check out (3) check-out (3) complimentary (3) concierge (6) cost (9) deal (3) dinner (11) downtown (16) fee (4) food (20) front desk (18) gym (4) hotel (181) housekeeping (7) lobby (8) location (24) manager (25) mini-bar (3) money (7) parking (12) pillow (3) price (14) rate (14) recommend (14) restaurant (40) room (138) room service (7) service (45) sheets (11) shower (19) staff (47) street (3) suite (28) to park (2) towel (4) tub (9) valet (12) valet parking (4) value (2) view (7) walk (10) wireless (7)

Staff

Appears in 47 comments.

71% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (3) arrival (2) bad (2) bellmen (2) cares (2) customer (3) desk (9) friendly (5) good (4) great (4) guest (5) helpful (10) hotel (11) need (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff friendly and accommodating.

"Convenient to Cleveland Clinic system " Read full review on TripAdvisor 5/7/2012 Vote

2. Nice hotel, staff was good, food was good.

"New Year's Eve stay " Read full review on TripAdvisor 2/5/2012 Vote

3. Staff at check-in was helpful and polite, my business dinner at the restaurant was tasty and delivered promptly with helpful and friendly servers, the guest room (on the 11th floor, Priority Club room) was exceptionally well laid out and exceptionally clean with a good shower and nice bath condiments.

"Exactly what I expected and needed as a business traveler " Read full review on TripAdvisor 1/29/2012 Vote

4. I was satisfied with the hotel and staff overall but I was really impressed with the Table 45 restaurant.

"Nice hotel, quiet, clean and friendly staff " Read full review on TripAdvisor 11/30/2011 Vote

5. A helpful staff, and quality restaurants actually make it a pleasure to stay here, and usually under not so exciting circumstances.

"Best place to stay at the Cleveland Clinic " Read full review on TripAdvisor 10/20/2011 Vote

6. The staff is wonderful, many going out of their way to accomodate ill patients being seen at the Clinic.

"Business & Pleasure " Read full review on TripAdvisor 9/28/2011 Vote

7. I feel the staff is good, not great.

"Good option, not great. " Read full review on TripAdvisor 8/10/2011 Vote

8. The staff was very helpful and a pleasure to deal with.

"Very nice conference hotel. " Read full review on TripAdvisor 7/25/2011 Vote

9. Great Staff who are very personable, helpful and thoughtful.

"The staff at the Intercontinental put Customers and Patients FIRST " Read full review on TripAdvisor 2/25/2011 Vote

10. From the bell captains, front desk and managers they are dedicated to making your staff extremely pleasant.

"The staff at the Intercontinental put Customers and Patients FIRST " Read full review on TripAdvisor 2/25/2011 Vote